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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Telchac Puerto hotel also offers an outdoor pool and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Nuxká by Heaven is a smoke-free property.

  • Terrace
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Banquet hall
  • Beach umbrellas
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 19
  • No accessible shuttle
  • Free self parking
  • Nature reserve
  • Free WiFi
  • Smoke-free property
  • Outdoor furniture
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Room Amenities

Hotel Nuxká by Heaven offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include showers, bathrobes, and hair dryers. This Telchac Puerto hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Minibar
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 50
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 2
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Changing table
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Travel crib
  • Tile flooring in room

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

RESTAURANTE NUXKÁ - Onsite family restaurant.

BAR NUXKÁ - Onsite rooftop bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Payment types

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Mastercard, debit cards, and cash.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Nuxká by Heaven Hotel
  • Hotel Nuxká by Heaven Telchac Puerto
  • Hotel Nuxká by Heaven Hotel Telchac Puerto

Hotel Reviews

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