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Hotel Los Aluxes

3.5 star property

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Photo gallery for Hotel Los Aluxes

32-inch flat-screen TV with cable channels, TV
Exterior
Reception
Family Suite | 1 bedroom, desk, laptop workspace, bed sheets
Family Suite | 1 bedroom, desk, laptop workspace, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Calle 60 # 444 x 49, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪11 min walk‬
  • Plaza Grande
    ‪11 min walk‬
  • U.S. Consulate Merida
    ‪2 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, laptop workspace, bed sheets

Junior Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, laptop workspace, bed sheets

Standard Room

7.8 out of 10
Good
(19 reviews)
  • 27.36 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, desk, laptop workspace, bed sheets

Executive Suite

8.0 out of 10
Very good
(3 reviews)
  • 465 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, desk, laptop workspace, bed sheets

Family Suite

  • 463 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Room Standard

1 bedroom, desk, laptop workspace, bed sheets

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

1 bedroom, desk, laptop workspace, bed sheets

Quadruple Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Junior

1 bedroom, desk, laptop workspace, bed sheets

Double Suite Junior

  • Sleeps 5

View all photos for Suite Superior

1 bedroom, desk, laptop workspace, bed sheets

Suite Superior

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Los Aluxes

3.5-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a business center, and conference space.
Hotel Los Aluxes offers 155 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers an outdoor pool, a complimentary children's club, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free valet parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 315 for adults and MXN 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aluxes

Things to do

  • Ecotours
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 225 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Hotel Los Aluxes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 722 reviews
Rating 8 - Good. 239 out of 722 reviews
Rating 6 - Okay. 136 out of 722 reviews
Rating 4 - Poor. 48 out of 722 reviews
Rating 2 - Terrible. 51 out of 722 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thaddaeus

Stayed 1 night in Mar 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pasamos unas vacaciones maravillosas
Stayed 3 nights in Mar 2025

6/10 Okay

KEY

The buffet that is included is eggs, toast, refried beans, and chips. Don't think it'sorw than that ! Staff was not pleasant, my room changed 3 times and when I told here the whole floor of the bathroom was leaking she did not believe me so I took her to the room and had to show her. I won't back
Stayed 3 nights in Mar 2025

6/10 Okay

Pedro

Traveled with partner, Traveled with family
Disliked: Staff & service
Our stay was not that good, every time we went to get our breakfast we were ask again and again about our room . The service for breakfast terrible had to wait to get service. Made it so hard on us since we had a tour and wanted to take advantage of the breakfast.
Stayed 1 night in Mar 2025

4/10 Poor

Juan Carlos

Liked: Cleanliness

Not bad for the price

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Stayed 1 night in Mar 2025

8/10 Good

Rosaura

Traveled with partner
Liked: Cleanliness, staff & service
Nice closed to centro& shopping.
Stayed 1 night in Mar 2025

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dulce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible pet friendly policy

terrible pet friendly policy, it seems like the deposit is pre planned to never b returned to the customer, is just a scam, might as well call it a pet fee, not a deposit
Stayed 1 night in Feb 2025

8/10 Good

Javier

Stayed 2 nights in Feb 2025

4/10 Poor

Denise

Traveled with group
Disliked: Amenities, property conditions & facilities
The rooms in this property are in bad shape. Leaking roof in bathroom, loose and missing grout, non working tap in bathroom sink, old rusting fixtures, hot tub was not working ( as part of a junior suite). Hotel went on strike and we were placed in a different hotel, w weren’t notified beforehand. The best part was the staff. Very friendly and did their best to accommodate us.
Stayed 3 nights in Feb 2025

6/10 Okay

Benjamin

Liked: Property conditions & facilities
El día antes de que finalizara mi periodo me dijeron que tenía que abandonar el hotel pues lo hiban a cerrar porque entrarían en huelga los empleados y si no me dejarían enserrado con todo y mi equipaje, luego me dijeron que yo saliera y me iban a reubicar en otro hotel cosa k no hicieron y cuando pregunté por mi equipaje nadie sabía nada fue muy estresante mi experiencia en dicho hotel el personal es muy amable y respetuoso cosa que no es el personal administrativo yo en lo personal no recomiendo este hotel.
Stayed 14 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

STEFANIE

Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

ELIDE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place is rundown
Stayed 3 nights in Dec 2024

8/10 Good

Faviola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Anamaria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the service is amazing
Stayed 1 night in Nov 2024

6/10 Okay

roberto m

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Antonio, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine till we were about to check out downstairs that we’ve noticed the comforter we slept on ., had a big dried blood stain
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel is in the right place of what we were looking for, but it was too noisy at night.
Stayed 1 night in Jul 2024

2/10 Terrible

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
Stayed 14 nights in May 2024

6/10 Okay

ALEJANDRA

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mas céntrico imposible, al alcance caminando tienes todo, restaurantes, tiendas de ropa, el centro, parques, fast food, tiendas de conveniencia, souvenirs etc. Las áreas comunes están cuidadas y la piscina bonita pero las habitaciones dejan mucho qué desear, las cortinas y las ventanas muy sucias, las partes de metal en baño y regadera muy deterioradas y llenas de sarro, el plafón del baño humedecido y la herrería del baño también oxidada. Las sábanas bien, pero las cobijas sinceramente no olían a limpio y parecían tener manchas grandes.
Stayed 2 nights in Apr 2024

8/10 Good

Mario

Stayed 2 nights in May 2024

8/10 Good

Benjamín

Stayed 10 nights in Apr 2024