The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This business-friendly hotel also offers an outdoor pool, spa services, and a library. Onsite uncovered self parking and uncovered valet parking are complimentary.
Hacienda Maria Elena Yucatán is a smoke-free property.
Hacienda Maria Elena Yucatán offers 10 accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include separate bathtubs and showers and complimentary toiletries. Business-friendly amenities include desks, computer monitors, and printers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
A complimentary full breakfast is served each morning between 7:00 AM and noon.
Hacienda Maria Elena Yucatán has a restaurant on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool.
Check-in time starts at 2:00 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
UnionPay
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Front desk opens daily at 7:00 AM
Front desk closes daily at midnight
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.