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Cigno Hotel (Adults Only)

4.0 star property

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Photo gallery for Cigno Hotel (Adults Only)

Exterior
Classic Room, 1 King Bed | Rooftop pool | Outdoor pool, sun loungers
Classic Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Smart TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000
  • US Visa Applicant Service Center
    ‪1 min walk‬
  • Mérida Cathedral
    ‪10 min walk‬
  • Plaza Grande
    ‪10 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Private Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Suite, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Terrace

Smart TV

Deluxe Suite, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Smart TV

Suite, 1 King Bed, Patio, Pool View

  • Sleeps 2
  • 1 King Bed

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About this property

Cigno Hotel (Adults Only)

4-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a business center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Cigno Hotel (Adults Only) offers 10 air-conditioned accommodations with espresso makers and complimentary bottled water. Smart televisions are featured in guestrooms. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Complimentary valet parking is available on site.

Cigno Hotel (Adults Only) has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Cigno Hotel (Adults Only) has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number HCO181213C92

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Cigno Hotel (Adults Only) Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 63 out of 70 reviews
Rating 8 - Good. 7 out of 70 reviews
Rating 6 - Okay. 0 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ulises

Stayed 2 nights in Dec 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice little hotel. Little far from everything.
Stayed 4 nights in Jan 2025

10/10 Excellent

william, Los Angeles

Liked: Amenities, property conditions & facilities
Burial hotel close to old Merida sites.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities
Estupendo servicio personal súper amable y el hotel de lujo me fascinó muchas gracias
Stayed 1 night in Aug 2024

10/10 Excellent

gustavo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Viktoriya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property
Stayed 1 night in Jul 2024

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars all around.

10/10 one of the best stays i’ve ever had at a hotel. I did not want to go home for maybe the first time ever. food was great service was great rooms were so comfortable and well appointed. IM OBSESSED. currently averaging about 10 nights a month in hotels for work and this is easily the most comfortable place i’ve been in over a year.
Stayed 6 nights in Jul 2024

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Un Hotel mi bonito. Comida rica y servicio excelente. Regresaremos pronto
Stayed 1 night in Jun 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. Very nice curated and the food, scents and amenities are great. Definitely a come back. It is not walking distance from downtown but a short Uber ride can fix it. Totally recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Beautiful hotel with gorgeous rooms. Could do with a bit closer to town but not too far to walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel boutique. The service was wonderful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Madeleine

Stayed 2 nights in Nov 2023

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Stayed 3 nights in Sep 2023

10/10 Excellent

J A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Stayed 4 nights in Sep 2023