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I arrived a couple hours before checkin but was able to use facilities such as the pool. Pros: staff, large reception with seating and water. Good selection at breakfast inc gluten free (bread, muesli, muffin) soya milk. The pool is fab, huge but deep (small shallow end) they have noodles and floats for all to use. Pool bar reasonably priced. The wooden seating areas with cushions and umbrellas and sofas are all free to sit on but can go quickly. Water dispenser right outside our room level 2. Rooms large, large bathroom great shower and sink area with good lighting (mirror does not steam up when in the shower) no issues with air con. Cons: extra charges, sun beds 25euro for 2 beds a day! Luckily other seating areas free. Weekend breakfast is chaos, you walk in and just sit wherever but no plates, cups or cutlery left. When staff bought food out it was swarmed and gone in seconds. The weekends were more relaxed and plenty for all. The hotel has been updated but the rooms not, they were clean but one towel was dirty. Beds comfy and rooms quiet, didn't hear anyone else. The main issue which was a struggle, no plug sockets in the room AT ALL! Rooms had good plug in hair dryers but nowhere to charge phones. I had to leave our phones everyday for a few hours with reception. Massive shops round corner very handy for snacks. Bus 89 outside takes you to centre.

The staff was extremely helpful. The breakfast was excellent. The location was perfect for sightseeing. Our room was clean and comfortable. There are a lot of steps and no elevator, but we knew that in advance.

I am glad it was one of the newer hotels especially in light of the heat wave during my stay. The airconditioning was strong. While breakfast didn't have variety day to day, it was good and offered broad choices. Staff was very helpful on a wide range of inquiries and requests. Great location too across the Bologna Centrale Station

La proximité entre la gare et les sites à visiter c’était vraiment très agréable de pouvoir se balader dans les environs.

Due to problems with the German train system, we had to stop in Bologna for the night. We arrived at 1:50 am. The man who came to the door was so polite and considerate. The lobby was spotless, check-in was simple, the room was smartly designed, plenty of towels and amenities in the bathroom, and the shower was fabulous. Breakfast the next morning was good, would have been great if the coffee had been hot. The called us a taxi to take us to the train station—there in 10 minutes. They were just some of the nicest people after one of our worst travel days ever.

This staff at this hotel are exceptional. From check in through check out, they were helpful, friendly and very professional. Our room (upgraded) was super comfortable and well appointed, and breakfast buffet was excellent. I am looking forward to staying here again the next time we are in Bologna.

Great hotel and staff

Overall, we had a very pleasant stay at this hotel, especially as we visited for our honeymoon. The hotel itself was lovely, and the staff made our stay feel special. We received a thoughtful card, a small gift, and complimentary drinks, which we really appreciated. The room was also very comfortable, with high ceilings that made it feel spacious and relaxing. Housekeeping was excellent and the room was cleaned very well every day. The amenities, especially the shampoo and bathroom products, had a very nice scent and made the stay feel more comfortable. The main downside for us was the location. It takes around 25 to 30 minutes to walk to the main sightseeing areas, which was quite tiring in the summer heat. Even using the bus still involved a fair amount of walking, so going back to the hotel during the day was not very convenient. We also arrived late at night, and because the underground route at the station was closed, we had to take a longer detour from the bus stop to the hotel, which made the arrival more difficult than expected. The pool area looked nice and relaxing, but it was quite busy with many people around and in the pool, so we personally decided not to use it. In July, the heat also made it less appealing for us to spend time there. Overall, the hotel experience itself was very good, with thoughtful service, a comfortable room, and excellent housekeeping. However, the location was less convenient than we expected, especially in hot weather.