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Viaggio Resort Mazatlán

4.5 star property

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3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Poolside bar
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast (MXN 359 per person)

Popular amenities

  • Bar
  • Housekeeping
  • All inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

8.8 out of 10
Excellent
(25 reviews)
  • 345 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(64 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(37 reviews)
  • 345 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(104 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Street View

  • Sleeps 2

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • Sea view
  • Sleeps 2

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The price is $117 total
includes taxes & fees
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About this property

Viaggio Resort Mazatlán

4.5-star resort in Zona Dorada
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Viaggio Resort Mazatlán's 2 restaurants.
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán features a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. This luxury resort also offers a children's pool, a complimentary children's club, and a vending machine. Onsite self parking is complimentary.

Viaggio Resort Mazatlán is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Al Fresco Restaurant - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in seafood and serves lunch and light fare. Open daily.
Caffenio Coffee Bar - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Viaggio Resort Mazatlán are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 359 for adults and MXN 215 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Restaurant
  • Caffenio Coffee Bar
  • Main Restaurant
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Playground
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per night
Cribs (infant beds) are available for MXN 300.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1186 out of 1783 reviews
Rating 8 - Good. 369 out of 1783 reviews
Rating 6 - Okay. 132 out of 1783 reviews
Rating 4 - Poor. 53 out of 1783 reviews
Rating 2 - Terrible. 43 out of 1783 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia, Ladera Ranch

Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very noisy, repetitive food choices. Very clean great beds
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with partner
I have stayed 3 times at property I always enjoyed it. The staff has always been excellent customer service they go beyond in helping what the customer needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities
Great for Families
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilbert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was well worth it
Sunset
Stayed 2 nights in Apr 2025

10/10 Excellent

Gilberto, Hidalgo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Close to the main area ruins areas but far enough to be quiet.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Victoriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Joanna

Traveled with family
Disliked: Amenities
The pool is small and gets crowded fast. People start reserving pool chairs before the pool even opens which was annoying. The gym only has 3 cardio machines, 1 rower 1 treadmill 1 bike, and free weights. Beach was the best; ocean water was shallow so you can go out far and water only up to your waist. Lively atmosphere and a lot of families. Room was simple and clean. staff is mostly Spanish speaking only. only $10 for pulmonia ride to historic center and/or maelecon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Edgard

Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Luis Soriano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

JOHN

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Taij

Liked: Cleanliness, property conditions & facilities
Very nice resort. Call. Inclusive option wasn’t worth it. Drinks where nasty Food was not good at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Federico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back to enjoy this beach front property. My wife and I had a great time!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel its very clean. Nice pools for the whole family. Lots to eat and do within walking distance. We had a beach front room the view and ocean sounds were amazing
Stayed 3 nights in Apr 2025

6/10 Okay

Yamile

Liked: Cleanliness, property conditions & facilities
Staff rude establishments well kept
Stayed 7 nights in Mar 2025

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The staff was attentive and friendly, always ready to help. Everything was spotless and wee-maintained, which made our stay there even more enjoyable. We were pleased with our experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean and a beautiful view.
Stayed 4 nights in Apr 2025

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean, and the cost was very reasonable. The food was tasty, but the quality reflected the moderate price. We would still go again, but I would not buy the all-inclusive package because there were plenty of other options around that I would have liked to try. However, if you are going to be drinking a lot, then it's worth the price.
Stayed 5 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 5 nights in Mar 2025