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DoubleTree by Hilton Mazatlan

4.0 star property

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Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Sports facility
Terrace/patio
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
$81
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Place, El Cid Country Club Golf Course
    ‪8 min drive‬
  • Place, Cerritos Beach
    ‪10 min drive‬
  • Place, Mazatlán Aquarium
    ‪22 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 717 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(51 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

City view

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Oceanfront

8.2 out of 10
Very good
(37 reviews)
  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

8.2 out of 10
Very good
(37 reviews)
  • 280 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(10 reviews)
  • 360 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(14 reviews)
  • 360 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Two Double Room with City View

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

Ocean Front Deluxe Queen Room

  • Sleeps 2

Ocean Front Deluxe Two Double Room

  • Sleeps 4

Junior Queen Suite with City View

  • Sleeps 2

Junior Two Double Suite with City View

  • Sleeps 4

Ocean Front Junior Two Double Suite

  • Sleeps 4

Ocean Front Junior Queen Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

Deluxe Queen Room With City View

  • Sleeps 2

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About this property

DoubleTree by Hilton Mazatlan

4-star resort in Zona Dorada
Spend the day playing on the beach then return to dine at one of DoubleTree by Hilton Mazatlan's 3 restaurants. Housekeeping is available on request.
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
DoubleTree by Hilton Mazatlan features 4 outdoor swimming pools and a steam room. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This beach resort also offers spa services, a terrace, and multilingual staff. Onsite valet parking is complimentary.

DoubleTree by Hilton Mazatlan has designated areas for smoking.

A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Covered self parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

Reviews

DoubleTree by Hilton Mazatlan Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 805 out of 1472 reviews
Rating 8 - Good. 335 out of 1472 reviews
Rating 6 - Okay. 175 out of 1472 reviews
Rating 4 - Poor. 89 out of 1472 reviews
Rating 2 - Terrible. 68 out of 1472 reviews

Reviews

8/10 Good

MARTHA, chula vista

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Martha Beatriz Aldana, chula vista

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wearing bracelets, paying indoor parking, city views slow elevators. Overall ok, needs a mire appealing lobby with more sitting areas ir hanging out areas that are cozy and comfortable.
Stayed 5 nights in Jul 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the beds were comfortable. The balcony was too small and we reported the TV (which we only watched when getting ready) but nobody came to see it, it was blue even after the settings were changed. Also, I consider pool closes too early at 8 pm and opens late at 9 am maybe changing the schedule will be good. The view also is bad with the empty lot next to the hotel filled with trash.
Stayed 5 nights in Jul 2025

10/10 Excellent

amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach front toom with a beautiful beach view. The place and friendliness of the staff was awesome! Everyone was alway so helpful and always happy, smiling. We love this, they acknowledge you at all times. The room was clean, Housekeeping came daily. Will be coming back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Gricelda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service everything that I need was available
Pool service
My view
Stayed 2 nights in Jul 2025

10/10 Excellent

Roque Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Booked 2 rooms one room had complete service on the 16th floor but room on 10th floor was not cleaned last 3 days
Stayed 10 nights in Jul 2025

4/10 Poor

Jose Ruben

Stayed 5 nights in Jul 2025

6/10 Okay

Veronica M Garcia

Traveled with family
The staff was friendly, but the pool was very dirty. We couldn't get in there any day. They didn't give us clean towels every day, and the room cleaning was not good.
Stayed 7 nights in Jul 2025

10/10 Excellent

NORMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience in Mazatlan and we loved it. People in the hotel were accessible and helpful, we liked how they keep everything organized.
Stayed 5 nights in Jul 2025

2/10 Terrible

Erik

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 3 nights in Jul 2025

6/10 Okay

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
creo que solo decir que la alberca era muy pequeña en cuanto a estatura, tienen 4 al menos una más onda
Stayed 2 nights in Jul 2025

10/10 Excellent

MANUEL

Stayed 4 nights in Jul 2025

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Great, safe place.
Stayed 2 nights in Jul 2025

10/10 Excellent

yaqueline, inglewood

Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Stayed 2 nights in Jul 2025

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Anabella

Traveled with family
Disliked: Property conditions & facilities
Property is less than 5 years old and yet looks like it's been here since the 2000s. Signs are damaged, furniture is scratched to oblivion and chipped. Service at the Buffet is very good! Food very nice as well and very good location. Definitely underwhelming compared to other doubletree locations.
Stayed 2 nights in Jul 2025

6/10 Okay

Misael

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

dennise

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, staff super nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Erika

Stayed 3 nights in Jun 2025

10/10 Excellent

Rosa

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

LILIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was at a great location, very clean, and the staff was amazing!
Stayed 1 night in Jun 2025