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Village Hotel Maidstone

3.5 star property

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Photo gallery for Village Hotel Maidstone

Indoor pool, sun loungers
Club Room (FREE GYM & POOL ACCESS) | Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee shop
Business center
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
$84
includes taxes & fees
Nov 16 - Nov 17

Explore the area

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Castle View, Forstal Road, Sandling, Maidstone, England, ME14 3AQ
  • Place, Kent Life
    ‪5 min walk‬
  • Place, Mote Park
    ‪4 min drive‬
  • Place, Leeds Castle
    ‪9 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪47 min drive‬

Room options

View all photos for Family Room (1 Double & 2 Rollaway Beds)

Family Room (1 Double & 2 Rollaway Beds) | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room (1 Double & 2 Rollaway Beds)

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 King Bed

7.8 out of 10
Good
(39 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Single Beds

7.2 out of 10
Good
(7 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room (FREE GYM & POOL ACCESS)

Desk, laptop workspace, blackout drapes, iron/ironing board

Club Room (FREE GYM & POOL ACCESS)

7.2 out of 10
Good
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Village Hotel Maidstone

3.5-star Maidstone hotel walkable to Kent Life
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Village Hotel Maidstone offers 134 accommodations with hair dryers and irons/ironing boards. 49-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Maidstone hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Village Hotel Maidstone provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a business center, 9 meeting rooms, and coworking spaces. Event facilities measuring 3358 square feet (312 square meters) include conference space. This business-friendly hotel also offers express check-in, room service (during limited hours), and express check-out. Onsite parking is available (surcharge), along with a car charging station.

Village Hotel Maidstone has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Village Pub & Grill - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starbucks - This coffee shop specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Village Pub & Grill

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,358 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
  • Self parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children may access the hotel pool during limited hours.
Children are allowed in the pool during certain hours and these are subject to change.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Maidstone Urban Village
Maidstone Village
Urban Maidstone
Urban Village Maidstone
Urban Village Resort Maidstone
Village Maidstone
Village Resort Maidstone
Village Urban Maidstone
Village Urban Resort Maidstone
Village Hotel And Leisure Club Maidstone
Village Hotel Leisure Maidstone
Village Urban Resort Maidstone Kent
Village Hotel Maidstone
Village Hotel Maidstone Kent
Village Hotel Maidstone Hotel
Village Hotel Maidstone Maidstone
Village Hotel Maidstone Hotel Maidstone

Village Hotel Maidstone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 157 out of 1004 reviews
Rating 4 - Poor. 89 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Traveled with partner
Disliked: Amenities
Like a hostel
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

8/10 Good

BENJAMIN

Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Carol

Business traveler
Stayed 1 night in Jul 2025

8/10 Good

Shahenur

Stayed 1 night in Sep 2024

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Gillian

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No air con in room so was uncomfortable to sleep

Because of the heatwave the hotel room was too hot . Even with the fans which weren't sufficient as the cable was too far from the bed to feel the benefit. Most village hotels or holiday inns now have air con in the rooms they should keep up to date
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to via cab, I would not advise you to try and walk it as the road gets busy. The staff were very friendly and helpful. The room was large and spacious, only thing I didnt like was the room had no AC, but a Dyson fan was in full use. The room had no fridge to put your water or drinks, no complementary biscuits, or herbal teas. Other wise I had a very pleasant and comfortable stay.
Stayed 2 nights in Jun 2025

8/10 Good

Jamie, NOTTS

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Denise

Stayed 1 night in Jun 2025

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool, enjoyed the bar, Thanks for having us as a club member. enjoyed the costa nice touch. had dinner the first night it was very tasty and the staff were always helpful Including the cleaners.
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent for motorway connections but that was also a minus due to traffic noise. Hotel had a nice pool and generally in good condition.
Stayed 1 night in Jun 2025

10/10 Excellent

jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

4/10 Poor

Lorna

Stayed 1 night in Jun 2025

6/10 Okay

Kerri

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great location, very friendly, approachable and helpful staff, food is fairly decent (room service) and room is nice. Great there’s a Starbucks in the hotel too. Plenty of parking also and the pool is pleasant. Bed wasn’t that comfy and hotel is noisy. No air con so room was very warm however fans were provided thankfully it wasn’t too warm when I stayed however staying on a hot night would be unbearable. I got a good price for what I needed so am pleased with that but probably wouldn’t stay again.
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Liked: Staff & service
Good acceptable room. Good breakfast. No frills. Bathrooms showed wear and tear.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top- tastic !!!!

Great place to stay ….. staff very attentive ….. food ok ….. drinks a bit pricey ….. but that’s the south of England for you !!!! 😃😃😃😃
Stayed 1 night in Jun 2025