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ORIDA Maidstone Hotel

3.0 star property

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Photo gallery for ORIDA Maidstone Hotel

Front of property
Family Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes
Interior detail
Indoor pool, sun loungers
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Parking available
$97
includes taxes & fees
Aug 28 - Aug 29

Explore the area

View in a map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Mote Park
    ‪2 min drive‬
  • Kent Life
    ‪3 min drive‬
  • Leeds Castle
    ‪8 min drive‬
  • London (LCY-London City)
    ‪48 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Twin Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Double Room

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Family Room

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Twin Room

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Combined shower/tub, hair dryer, towels, soap

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Room

Combined shower/tub, hair dryer, towels, soap

Family Room

  • Sleeps 4

Standard Double Room

  • Sleeps 2

View all photos for Premium Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Premium Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for King Suite

1 bedroom, in-room safe, laptop workspace, blackout drapes

King Suite

  • Sleeps 2

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About this property

ORIDA Maidstone Hotel

3-star Maidstone hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a coffee shop/cafe are onsite.
ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and hair dryers. 49-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to an indoor pool, ORIDA Maidstone Hotel provides a steam room and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Maidstone hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

ORIDA Maidstone Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1097 reviews
Rating 8 - Good. 353 out of 1097 reviews
Rating 6 - Okay. 120 out of 1097 reviews
Rating 4 - Poor. 38 out of 1097 reviews
Rating 2 - Terrible. 28 out of 1097 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lewis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Reception was polite and helpful but room wasn’t Good for the money paid £160 for the night with the parking and the room was fusty smell. Neither windows opened and closed with ease, carpets was extremely dirty and very stained, we didn’t take shoes off until we went to bed. Carpet was also baggy in places, caused our toddler to trip a couple of times, towels was already wet in the bathroom with cracked tiles, which was concerning. Bed was comfy and very spacious
Stayed 1 night in May 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Everything was brilliant. The rooms were very spacious and claan Breakfast was plentiful. We will definitely return
Stayed 1 night in May 2025

6/10 Okay

Carl

Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property and would stay again however I feel staff need to be firmer with a small minority of people that were disrupting everyone else. They almost seemed frightened to say anything to them, which was frustrating and in all honesty it ruined our stay which otherwise would have been perfect. Allowing children to run up and down hallway of the rooms screaming and throwing things is not acceptable. We went to swim in the pool this morning and even the staff manning the pool couldn’t cope with them. They disturbed everyone else, standing in the swimming lanes with children in floats so no adults could swim, kids jumping off the hot tub into the pool, throwing the shower heads onto the floor, they weren’t listening to staff at all. They should have been made to leave. Other than this we would have had a lovely time and hopefully next time we come back we won’t have the same experience.
Stayed 1 night in May 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, room comfort

Tired

Good value for money but our room was a bit tired
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and enjoyed the pool

We had a great stay and the room was lovely and large, with a small fridge that was handy and plenty of space for the travel cot they offered for my toddler. We loved the pool each morning too!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sukhninder

Stayed 1 night in May 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Friendly staff, nice food , good gym /pool
Stayed 2 nights in May 2025

6/10 Okay

Aimee

Stayed 1 night in May 2025

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family stay

It's an old Hilton hotel, a little shabby at the edges but comfortable with a gym, pool, a spacious room with kettle and fridge and all the extras included. The late check out of 12 meant we could relax, swim have breakfast rather than rushing around to get ready to leave. Price was good too for a family of 4. We thoroughly enjoyed our stay.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room very spacious- good value for money

Great price and convenient for our needs. The room was spacious and provided everything we needed. Would consider staying for longer next time. Pity there wasn’t a lift. Being elderly it would’ve been nice to have been offered a ground floor room.
Stayed 1 night in May 2025

6/10 Okay

peter

Liked: Cleanliness, room comfort

One night stay

The beds were extremely comfortable in the room but unfortunately the constant banging doors hindered what could have been a very good nights sleep, this didn't help with the room being so close to the spa. The noise was constant from about 7am. This hotel needs to invest in soundproofing or strong soft door dampers/hinges to help the doors close slower!!
Stayed 1 night in May 2025

10/10 Excellent

Ayodele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious property. Enjoyed my stay, the Spa and the meal
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly fine, just missing the Hilton touches

It was for a very sad anniversary, I emailed the hotel requesting assistance in sorting out something special or an upgrade but I got a generated response. I chased up but nothing. We were definitely just in one of their rooms unlike when it was the Hilton, they used to make sure that we were so looked after. The hotel has some amazing memories for us but sadly I think this will be the last time we use the hotel for this anniversary. Having a child lose their daddy is one thing but when you go back year after year and notice the decline in service and care… that’s a big shame.
Stayed 2 nights in May 2025

8/10 Good

Selina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Aimee

Stayed 1 night in May 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Good stay for 2 nights. We enjoyed the swimming pool and the sauna. The food was good. Staff was very helpful. Totally recommend the place and the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Surprisingly good hotel huge room and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Petra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Zena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times. Quality always the same.
Stayed 1 night in May 2025