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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Breakfast, lunch, dinner served; American cuisine
Interior
Breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
$107
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Jones AT&T Stadium
    ‪2 min drive‬
  • Place, Texas Tech University
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(92 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(40 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(27 reviews)
  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

MCM Eleganté Hotel & Suites

3.5-star hotel in Downtown Lubbock
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
MCM Eleganté Hotel & Suites features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 14000 square feet (1301 square meters) include a conference center. This Lubbock hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

MCM Eleganté Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 578 out of 1038 reviews
Rating 8 - Good. 223 out of 1038 reviews
Rating 6 - Okay. 127 out of 1038 reviews
Rating 4 - Poor. 57 out of 1038 reviews
Rating 2 - Terrible. 53 out of 1038 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is in the heart of the action as far as Texas Tech events.
Stayed 1 night in Aug 2025

8/10 Good

Joel

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Hilmer

Liked: Staff & service
Disliked: Property conditions & facilities

Better options around.

Pics of the hotel are photoshop. This hotel is in need of renovation. Felt a bit bait and hook.
Stayed 1 night in Aug 2025

4/10 Poor

Benjamin

Traveled with family
Liked: Staff & service, amenities
Cockroaches in the room. Bedding was stained with what I assume is urine.
Stayed 1 night in Aug 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low Toilets and Chairs but overall very good.

Our only complaint was that the toilets are tiny. They sit way to low for people who are taller, or who have bad knees or hips. Wish the were chair height. Same with the chairs in the dining room. Too low. Breakfast was good. Staff super nice and accommodating.
Stayed 1 night in Jul 2025

8/10 Good

Carla

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Lynette

Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with exceptionally pleasant staff. Breakfast was wonderful, with an on-staff omelette chef cooking to order. I had booked 4 nights, but owing to an airline delay arrived the second morning. I fully expected to pay the contracted 4 nights, but instead they checked me in early and charged for only 3! I will certainly stay at this hotel on future visits to Lubbock. I believe the expression is "Wreck 'em!"
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Titiana

Business traveler, Traveled with family
Liked: Staff & service, amenities
Food was not great we have room service and my daughter food cover was dirty the fries were dry Bed comfort was not that good it was a spring bed so making noise when you turned in the bed Internet access was good Transport access was perfect shout out to the morning driver he was cool because of him I can give 4 stars to the overall Thank you
Stayed 2 nights in Jul 2025

8/10 Good

Felix, Thompsons Station

Liked: Cleanliness, staff & service, property conditions & facilities
Oportunity was just on the noise, seams that the AC is the issue and do not control very well de temperature has a lot of variation
Stayed 1 night in Jul 2025

10/10 Excellent

Jada

Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

J. Scot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was graduation weekend and the hotel was completely booked. The hotel is five floors. The elevator went out Thursday night and was out for at least the next two days, as it still wasn't fixed when we chcked out on Saturday. They had staff running peoples luggage and things for them, but it made the whole stay kind of inconvenient. Other than that and being a little dated, our stay there was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ruben

Liked: Staff & service
Disliked: Cleanliness
Not comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal
Stayed 1 night in Jun 2025

8/10 Good

Russel

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lady at check in was very nice, breakfast was great, needs update
Stayed 1 night in Jul 2025

6/10 Okay

Sly

Traveled with family
Liked: Staff & service, amenities
Bed was terrible. Staff moved us to another room that had a better bed. Thank you! Shower drain was poor. Water collected after couple minutes. Toilet seat was loose. Bathrooms could be cleaner. Some mold visible on tiles.
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed here for Texas Tech orientation. Not only did they shuttle us to/from the airport but they shuttled us to/from wherever we needed to go during our stay. The 3 drivers we met were polite and had cold water to offer us. Lubbock was very hot and we were walking all around campus each day. They had free breakfast every morning starting at 6am and free appetizers and beer every night from 6 to 7pm. The bartender was friendly and helped you watch the time so you wouldn’t forget to get another free drink at 659pm. When we had to check out, they allowed us late check out closer to our departing flight since we had no car and were really exhausted at that point. They also had a gym with convenient hours. The beds were super comfortable and we slept great without loud people and noise. The front staff were awesome and answered any questions we had during our stay. They also have a restaurant and bar in the evenings if you get hungry or want a drink without having to go anywhere. Overall great experience with great service and people!
Stayed 2 nights in Jul 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again.

Very nice hotel. Not new, but still clean & homey. The restaurant & bar is great to have on location. We didn't have to leave to get anything. The breakfast was fresh & convenient. The waiter that night was a bit unattentive but overall a comfortable stay.
Stayed 1 night in Jul 2025

6/10 Okay

Albina

Business traveler
Disliked: Cleanliness, property conditions & facilities
if this is for just a quick trip and just to have a place to stay for a night or two......needs updates....standing water in the shower....not going to rate poor because it is obvious the hotel is old but price is equivalent to the condition
Stayed 2 nights in Jul 2025