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Embassy Suites Lubbock

3.5 star property

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Photo gallery for Embassy Suites Lubbock

Lobby
Indoor pool, sun loungers
Lobby
Deluxe Corner Suite, Hot Tub 1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Breakfast and dinner served, Italian cuisine

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot Tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Two-Room Premium Suite 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(73 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(8 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite 1 King Bed NS

8.0 out of 10
Very good
(46 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Executive Suite 1 King Bed NS

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham Lubbock Southwest

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1794)
$99 nightly
The price is $99 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Lubbock Southwest

About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

Embassy Suites Lubbock is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 557 out of 1023 reviews
Rating 8 - Good. 164 out of 1023 reviews
Rating 6 - Okay. 148 out of 1023 reviews
Rating 4 - Poor. 71 out of 1023 reviews
Rating 2 - Terrible. 83 out of 1023 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DOMONIC

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Apr 2025

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hot in our room but the facility was cold. I was busy so by the time I came back I didn’t want to call maintenance.
Stayed 1 night in Apr 2025

4/10 Poor

Zack

Stayed 1 night in Apr 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this hotel. It reminds me of Casa Bonita in Colorado.
Stayed 1 night in Apr 2025

10/10 Excellent

Rupert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay. Rooms are large and have just about everything you need. Breakfast was ok but there was protein (meat). Fountain Dr. Pepper was very tasteless and flat. Only had sugar free drinks in bottles. Bathrobes were supposed to be provided and were not in room. We will definitely be staying again!
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

8/10 Good

Selene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were very caring.
Stayed 1 night in Apr 2025

2/10 Terrible

Dexter

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
The man who checked me into the front desk was extremely courteous. Almost everything else about this hotel is subpar, though. The queen suite has a bathroom that is comparable to what I would expect in a penitentiary. The carpet? I am not sure it has ever been cleaned. And to top it all off, the in room TVs do not work properly. Surprisingly, that alone would not have been enough to provoke me to write a negative review. However, the lack of customer service from the employees "patrolling" the dining area is. It is not even necessarily their fault. They are clearly taking direction from upper management, and are likely not being paid well enough to justify all of their job duties as is. So, this is directed at Hilton as an entity. The policy to remove hotel guests eating "outside food" from one part of your dining area, and force them to go to the back of the hotel and eat at those tables is insane. I would have understood this request if the dining area was busy. Even if it was 25 percent full. But, when 80 percent of the tables in the dining area are vacant, and you still force people to move based on "company policy" it indicates you value rules over common sense and customer experience. Not to mention, if you had a better menu selection many guests would be happy to stay in and eat. I drove to Texas roadhouse in the rain snd carried the food in to avoid eating from your menu. What does that tell you? Do better Hilton. Sincerely- (now) former "Honors Member".
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Fun

Kids had a fun time and said that the whole place was like a little town.
Stayed 1 night in Apr 2025

6/10 Okay

Benjamin

Business traveler
Overall experience was good. Breakfast was really good and I didn’t even try the made-to-order omelets. Only complaint is my tv didn’t work with the remote.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Crystal, Albuquerque

Traveled with family
Liked: Staff & service
Inside was cool with all the greenery and trees/plants, water and fish. The building is old and rooms were decent but a bit run down. Indoor pool was cold…heater wasn’t working properly but the kids still had a blast, they are older 7 and 10 so they can handle it. On the upside they have complimentary alcoholic drinks and snacks in the evening and the complimentary breakfast was really good.
Stayed 2 nights in Apr 2025

2/10 Terrible

Stephanie

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nastiest place I ever stayed. The Happy Hour had screaming kids and nobody watching them in a bar
Stayed 1 night in Apr 2025

4/10 Poor

Aileen

Traveled with family
Disliked: Staff & service, property conditions & facilities

Never again.

Pool pump and heat was broken. Dirty ice cold water. They ran out of towels. Had to ask for toilet paper in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

maricruz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Todd

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Light in bathroom was broken, sink was clogged and left over clothing forgotten from previous guest on the floor
Stayed 2 nights in Apr 2025

4/10 Poor

Scott

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Our check in time was delayed by an hour. They didn’t offer anything while we waited, just said leave a number we’ll call you. They didn’t call, I just happened to go up to the desk to ask an unrelated question and the woman working at the desk said the room was ready. She also wasn’t rude but came across a little short - probably because people were annoyed at delayed check-ins but that wasn’t our fault.
Stayed 1 night in Apr 2025

2/10 Terrible

Aileen

Traveled with family
Liked: Staff & service
We stay in a hotel so we can relax to the indoor pool but the water is cold and the water is dirty the spa is smells bad
Stayed 1 night in Apr 2025

6/10 Okay

Candace

Liked: Room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel accommodation were very nice and the people were/employees were very friendly and helpful. The place is beautiful, but it is showing some wear and needs some attention. Other than that it’s a lovely place to stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Noah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025