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Quality Suites Lubbock Southwest

2.5 star property

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Photo gallery for Quality Suites Lubbock Southwest

Exterior
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
$67
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
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  • Hot Tub
  • Breakfast included
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3.6 out of 5, Good, 1,006 reviews
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About this property

Quality Suites Lubbock Southwest

Lubbock hotel close to South Plains Mall
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Quality Suites Lubbock Southwest features a 24-hour fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Reviews

Quality Suites Lubbock Southwest Reviews

8.0

Very Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 78 out of 1007 reviews
Rating 2 - Terrible. 62 out of 1007 reviews

Reviews

8/10 Good

Bailey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stayed for one night room was spacious and clean no problems
Stayed 1 night in Aug 2025

2/10 Terrible

Farshid

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of chlorine is overwhelming. At least the window opens to air out the room. The room was dusty. The sheets had stains on them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I've stayed at this location several times over the last few years. The staff is very polite but the property is showing some signs of age and neglect. I did find a hot cheetoh in my room on the floor, but we don't eat those. Sooo...maybe a better cleaning job? Also there are leaky pipes all through the public areas of the building. The ceiling tiles prove it. The fire extinguishers are out of certification date by more than a year, and the sprinkler heads in our room looked rusted. I didn't even want to ask about the last fire alarm inspection date. Be forewarned: there is NO elevator here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kaitlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a quick stay for the weekend! Quality suites was exactly what I needed, it was clean with an easy check in and nice staff. There are restaurants near by and a wal mart that was super close!
Stayed 2 nights in Aug 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom were clean and not bad for the price. Though the room didn’t have the smoking smell as it was non-smoking the moment you step out of the room you could smell weed. But overall it was a nice hotel with good breakfast in the morning.
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was internet down several hours one day but was repaired. Good stay for the price
Stayed 4 nights in Aug 2025

10/10 Excellent

Javiez

Liked: Cleanliness, amenities
Love it
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation and it worked out perfectly ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Rojelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveler
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
Front counter ladybwas very nice and professional. Our room needed the floors cleaned and the shower curtain was loose so it wouldnt stay closed and floor got pretty wet.
Stayed 1 night in Aug 2025

2/10 Terrible

Rishi Raj

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There’s a musty smell in the room, and in the bathroom, there’s only a curtain but no proper water stopper, so the water spreads everywhere when I take a shower.
Stayed 1 night in Aug 2025

8/10 Good

Peter W

Traveled with group
Liked: Cleanliness, staff & service, room comfort
There were a few issues, the hair dryer didn’t work but they replaced it upon request. Bed was the most comfortable of any on our cross country trip. Floors could be replaced but it was clean.
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sheldon

Stayed 1 night in Jul 2025

2/10 Terrible

Genene, Tome

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren't enough characters in the review box to tell you all the issues. Bottom line, don't waste your money here. Very dirty, sticky floors, couch in the room was filthy and stained, room smelled musty, no shower curtain, no bar soap and deadbolt didn't work. Only the metal bar across the door stopped a guy from coming in unannounced. Front desk was annoyed with our requests and after checking out early my request for a refund was denied because I didn't file a complaint with the property.
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Doc appointments. Good deal Convenient to Mall, theater, shopping etc.
Stayed 1 night in Jul 2025