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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Property preview
In-room safe, desk, laptop workspace, iron/ironing board
Aerial view
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
$79
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • Place, Huneke Park
    ‪17 min walk‬
  • Place, South Plains Mall
    ‪2 min drive‬
  • Place, Spectrum & OMNI Theater
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Non Smoking Queen Suite

Non Smoking Queen Suite | In-room safe, desk, laptop workspace, iron/ironing board

Non Smoking Queen Suite

8.0 out of 10
Very good
(24 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Non Smoking King Suite

Non Smoking King Suite | In-room safe, desk, laptop workspace, iron/ironing board

Non Smoking King Suite

7.2 out of 10
Good
(15 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Extended Stay Non Smoking Suite

Extended Stay Non Smoking Suite | In-room safe, desk, laptop workspace, iron/ironing board

Extended Stay Non Smoking Suite

7.2 out of 10
Good
(29 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Accessible)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Roll-in Shower, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(69 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Smoking Regular King

In-room safe, desk, laptop workspace, iron/ironing board

Non Smoking Regular King

8.8 out of 10
Excellent
(85 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ashmore Inn and Suites

Lubbock hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Ashmore Inn and Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1744 square feet (162 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Ashmore Inn and Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 655 out of 1403 reviews
Rating 8 - Good. 323 out of 1403 reviews
Rating 6 - Okay. 187 out of 1403 reviews
Rating 4 - Poor. 109 out of 1403 reviews
Rating 2 - Terrible. 129 out of 1403 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went well. Hotel a little older but clean and nice. Could stand updating- but for the price it’s great!!
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although the property was in need of updates; we enjoyed the help that Karime gave us ! She solved a problem with my wife's luggage and truly respects her position. However the other staff seemed misinformed did not communicate well. We went without a smoke detector in our room for 2 days after it was removed for battery replacement.
Stayed 4 nights in Sep 2025

4/10 Poor

Darren

Stayed 2 nights in Aug 2025

4/10 Poor

Johnathon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Julian

Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Traveled with family
Liked: Room comfort

New furniture

My check in was pleasant however I learned the next morning that I was marked as a no show even though I checked in at 324.. the room I was originally placed in smelled horrible stale and of cigarette smoke. I requested to move. My second room was a bit better. But the cleaning was mediocre. The ac area is filthy never cleaned nor dusted. The desk was falling apart and none of the sockets on the lap work to charge items. The carpets were not that clean either. They felt sticky when walking on them it’s quite gross.
Stayed 4 nights in Sep 2025

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

New furniture and cleaning needs to be done

I was not properly checked in when I arrived. I was marked as a no show .. had to get that corrected. Had to be moved to a different room as it smelled of stale cigarettes. The second room was ok. The bathroom wasn’t very clean hair on the valve to turn water on. The carpets were sticky when barefoot. The ac’s have never been cleaned or dusted. The furniture was broken. None of the plugs for the lamps worked.
Stayed 1 night in Sep 2025

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities

Football game weekend

The room was despicable, dead roach in the closet area, dog food on the floor(we were not traveling with a dog), dog hair on the carpet, hair on the bathroom floor and tub edge, stains on kitchen counter, no cutlery in kitchen, no kitchen towels or paper towels the freezer was filthy.
Stayed 2 nights in Sep 2025

6/10 Okay

Cresta

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Claudia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, it had ants,dog poop,and shower didn't work. The whole building was dirty. I got asked to shower in another room and i left, i ask for a refund and of course they said no. I really don't know how they have 4 stars when all the reviews are bad.
Stayed 2 nights in Sep 2025

6/10 Okay

Dale

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is ready for a major update. Room was clean but showed signs of wear. A/C was off when we went in room and room was hot. Room started to cool off and then got warm again. Staff responded promptly but said A/C compressor was going out so you can’t run it full blast. Hotel has no elevator- must walk your bags to 2nd floor. OK for one night but wouldn’t want to stay longer.
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at Ashmore Inn for several years. The location is very convenient to shopping, restaurants, and university events we attended. The property is located slightly further back from the access road than most hotels, which makes it feel more secluded and helps tremendously with road noise. The value for the money is excellent! The hot breakfast was very good. The staff was helpful and friendly. My only complaint is the condition of the mattress -- it was very hard, dipped, and uncomfortable, which interfered with sleep, even after a seven-hour drive. An upgrade in mattresses would make this wonderful hotel truly shine!
Stayed 1 night in Sep 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRTY DONT STAY HERE BED BUGS BUGS ALL OVER THE PLACE
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas, Logan

Liked: Staff & service, amenities, property conditions & facilities
The exterior landscaping needs some clean up.
Stayed 2 nights in Sep 2025

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff was friendly and helpful, room was clean. Beyond that, not a comfortable stay. No smoke detector, broken locks, clogged bathtub drains, red stains on bathroom wallpaper, pool water and pool floor was too gross and chipped to use, weight room equipment was mostly broken or not fit for use.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like musty drugs and appearance of furniture had a rent-by-the-hour feel. Having issue getting refund and we didn’t even stay - we were assured the charge would be cancelled.
Stayed 2 nights in Aug 2025

8/10 Good

marilyn

Stayed 1 night in Sep 2025

4/10 Poor

Brian

Traveled with family
Disliked: Property conditions & facilities
Keycards never worked & opened the wrong doors all the time. Staff let people into rooms without checking ID. Furniture was stained & falling apart. Outside access doors were always unlocked. You could feel every spring in the mattress.
Stayed 2 nights in Aug 2025

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
The AC worked well, the ice machine worked, and the shower water got nice and hot. The shower drained so slowly that the tub was ankle deep after just a 10 minute shower. The freezer part of the fridge was full of ice and could not be used. There’s no way that pool was heated. I had really looked forward to swimming. In six nights I was issued a total of seven keys. I was told sometimes the locks don’t work and they are 35 years old. I wouldn’t have minded as much, but my room was one of the furthest from the front desk. I would only consider staying here again if the price was right.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your time

I would not recommend this hotel. The hallway and the room smelled terrible. They charged me more than what I had booked the room for. When I confronted then I was told that it had been corrected, but when I checked out it had not been corrected and was told that there was not a manager there and they would have to wait to try to refund my money!
Stayed 1 night in Aug 2025