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Los Alamitos Vacation Packages

I was charged one dollar / minute for early check-in without any notification after letting them know what time I would arrive. The representative is virtual seemingly from another country and has no care whatsoever for the customer. She was extremely rude and they ended up doubling the amount that I paid I had to call and fight with the booking company to get a refund. Do not recommend. The worst customer service I’ve ever experienced at a hotel.

If all you are looking for is a clean comfortable bed, bathroom, shower, mini fridge and microwave and absolutely do not care about luxury. This hotel will fit your needs. let me make emphasis in the fact that you are getting ONLY what I mention at the beginning of my review.

This property is not new, but it looks as though it's been remodeled, the room was very clean, the lobby is modest but clean and functional. I'm not used to talking to the desk attendant through a glass, but I also understand the need for it, considering the area. The only issue I had with the room was the bathroom door. It's a sliding, glass door that didn't stay closed all the way, it kept opening halfway, but even if I would have been able to keep it closed, there was a gap that didn't inspire privacy. Ps. The staff is friendly and very helpful.

Cleanliness needs to be focused

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

I will definitely 100% stay again. Nice place. It was a good stay.

Staff was very nice and helpful

Great location. Clean rooms. Easy parking. Garage across street.