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DO NOT STAY HERE!!! Neither Expedia or hotel will help with bed bugs infestation. No staff available to speak with about bed bugs. No response from hotel via phone calls and messaging. I am covered in multiple bite locations and found bed bugs on my daughter at the new hotel we stayed at Room in total dis-repair, homeless person sleeping in front foyer at 2:00 am didn’t stay for the free breakfast it use the shower Woke up at 1am covered in bed bugs Both beds were infested. Neither hotel or Expedia will not return hotel rates even though we couldn’t stay 1 night in hotel

Beautiful property in a wonderful location right on the River Ness walk. Walking distance to so much. Beautiful room and hotel. Excellent staff.

Very clean room and friendly staff. Location was extremely convenient, though the trip uphill from the station was a bit hard. It was too close for a taxi though.

The bunk room was fun for the family. The bathrooms were divided for convenience and spotless. The entire facility was well- planned out and attractive. attractive

It was great

We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each residence. During the morning following our first night we received very direct and bad communications from Black Sheep telling us in no uncertain terms that our behavior was unacceptable because we had not packed up our belongings and vacate the premise. At the time of receiving these communications we were on a train and unable to get to the house. Our belongings were packed up and moved to the residence in the other side of the house. We returned to the house later that day, packed up the car and left, as we were so upset with the way we had been treated It is unusual for us to leave any comments like this on expedia, but we feel strongly about the poor treatment we received from Black Sheep and our goal is to prevent this from happening to any other family in the future. Black Sheep Hotels need to do a better job of making clear that this property is two separate residences and let future visitors know if the have in fact booked both residences consecutively, whether by accident or not

Messaging from Hotels.com was inconsistent. In some cases I could not open the message. The 2 step process for getting 2 codes was cumbersome. The hot water was only tepid at best. It was nice to be so close to a cafe both for dinner and breakfast. Parking was fine.