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Novotel Liverpool Centre

4.0 star property

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Photo gallery for Novotel Liverpool Centre

Exterior
Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
$86
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
40 Hanover Street, Liverpool, England, L1 4LN
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Place, The Beatles Story Museum
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(45 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room (1 King Bed and 1 Double Sofa bed)

1 bedroom, minibar, in-room safe, desk

Executive Room (1 King Bed and 1 Double Sofa bed)

7.0 out of 10
Good
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Single Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Maldron Hotel Liverpool City
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, 665 reviews
Maldron Hotel Liverpool City

About this property

Novotel Liverpool Centre

4-star hotel in Liverpool City Centre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel Liverpool Centre provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, 8 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Novotel Liverpool Centre is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Ropewalks Bar and Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 10.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 24 per day; reservations required; discounts available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night
  • A damage deposit of GBP 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 18 per person
  • Fee for in-room wired internet: GBP 10.50 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Reviews

Novotel Liverpool Centre Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 500 out of 1011 reviews
Rating 8 - Good. 332 out of 1011 reviews
Rating 6 - Okay. 113 out of 1011 reviews
Rating 4 - Poor. 40 out of 1011 reviews
Rating 2 - Terrible. 26 out of 1011 reviews

Reviews

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight business stay but I always stay here when on business in Liverpool. Great location, discounted parking nearby that you can pre-book, swimming pool and gym at hotel and always clean, comfortable and modern
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nice. Very easy walk into town. Reception was accessible but busy. Breakfast was super busy with staff stretched.
Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Hope it’s not a hot night!

Only in town for one day for a meeting. Novotel was a good option in a great part of town with a multi storey car park next door. Room was fine. Swimming pool was good and as they use a booking system, never overly busy. One major issue was the air conditioning which was rubbish. A very warm night and windows that hardly open meant we were roasting all night which lead to very little sleep. It’s the only disappointing thing but at the end of the day the most important thing in any hotel is a good nights sleep.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Family trip to Liverpool. Excellent location and the hotel room was very quiet.
Stayed 4 nights in Jul 2025

8/10 Good

Jilna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to both the docks and the town. The property itself was more a family hotel rather than business friendly.
Stayed 3 nights in Jul 2025

6/10 Okay

Nikhil

Traveled with family
Liked: Cleanliness
The A/C never worked and the overall property was outdated. When we asked for extra towels, the phone was disconnected and the reception never picked up our calls. We had to go downstairs ask for more towels and after one hr delay they gave us pool towels.
Stayed 2 nights in Jul 2025

6/10 Okay

Deborah

Traveled with family

Fine for overnight

It was fine for the money and time we spent in the room. Didn't like the toilet being separate from the bathroom
Stayed 1 night in Jul 2025

8/10 Good

Mathew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, helpful staff and all the amenities you’d expect from a city centre Novotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Overall the hotel was good but the double glazed windows were very poor could hear everything going on outside resulting in a bad night’s sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeannette

Liked: Staff & service, amenities, property conditions & facilities
The staff were very helpful. I enjoyed my stay very much.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, great location, highly recommended
Stayed 4 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for night's stay. Good location. Daughter loved the sauna
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning. Loved every minute of it and breakfast was lovely
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops cafes bars and reasonably priced
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is within walking distance to the train, shopping, restaurants and the dock area, nice large rooms with a fridge
Stayed 5 nights in Jun 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close parking, Easy and relaxed check in clean and tidy perfect location for restaurants and shops .
Stayed 2 nights in Jun 2025

6/10 Okay

Caroline

Disliked: Amenities
The first thing that put me off this hotel was the rude staff member at reception: not a word of thanks or please from her. Although other staff were better, her conduct put me off this hotel, together with loud screaming children at the restaurant adjacent to the reception area (which is open plan). The restaurant looks dark and dingy, almost dungeon-like and the terrible reviews put me off attempting to eat there. As for the swimming pool, they do not stipulate when you choose this hotel that they limit you to 30 minutes, which is absolutely ridiculous and sort of undignified given the amount of money you pay to stay at this hotel. Therefore, I didn’t bother going. The reviews suggested it’s too cold in the water, which put me off. As for the rooms, mine stank of rotisserie chicken (air vents?) and the room was very noisy from the sounds of cars speeding past. The area outside, near the train station, felt like there were pickpockets waiting to snatch your phone so it felt uncomfortable, although that’s not the hotel’s fault. I wish I had chosen the Hilton (similar price and amazing location) or somewhere else. Bizarrely, the bathroom is separate from the toilet, and the door to the bathroom is a thin see-through one therefore I don’t know how two platonic people can share it (like friends or colleagues travelling together). All in all, a weird and icky experience with one receptionist who relishes being rude.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

S Duffy

Great hotel Great location
Stayed 3 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025