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Hillcrest Liverpool Central

2.0 star property

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Photo gallery for Hillcrest Liverpool Central

Reception
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$43
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room, City View

  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Front of property
easyHotel Liverpool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, 1,002 reviews
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About this property

Hillcrest Liverpool Central

Hotel in Ropewalks
A 24-hour front desk and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Hillcrest Liverpool Central offers 54 accommodations with complimentary toiletries and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Wireless Internet access is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Reviews

Hillcrest Liverpool Central Reviews

6.4

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 113 reviews
Rating 8 - Good. 27 out of 113 reviews
Rating 6 - Okay. 19 out of 113 reviews
Rating 4 - Poor. 19 out of 113 reviews
Rating 2 - Terrible. 23 out of 113 reviews

Reviews

4/10 Poor

Lin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very basic but serviceable. Good location.

Unfortunately, the lift was not working whuch meant a rather gruelling climb up uneven and narrow steps to the 6th floor. 8 floors in total as reception is UG. Not brilliant. The bedroom was fine, but the mattress almost flat with overuse. No springs left. The en suite very shabby with the basin hanging at an angle. On the positive the wayer was hot. Nice touch with a clean kettle and hot drinks in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

C

Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Sep 2025

2/10 Terrible

Kathryn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was advertised as delux… far from. Room advertised as having a city view… one small window almost too high up to see out of and limited view. Room on top floor and lift out of action. Only told on arrival. Not a great experience.
Stayed 1 night in May 2025

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mohamed

Business traveler
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Geronimo

Liked: Cleanliness, staff & service, property conditions & facilities

Todo ok

Todo perfecto, la habitación pequeña pero comoda, lo unico no anduvo el ascensor mientras duró nuestra estadía y subir 5 pisos por escalera despues de estar caminando todo el dia se complicaba
Stayed 3 nights in Aug 2025

2/10 Terrible

Natika

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway upon entrance stunk absolutely smelt of sweaty feeeeet!! The where holes in the walls right around the stairs going up to floor 6. The lift was out of order. We asked for a plate for our room as most hotels have this however the way we was spoken too was disgraceful. The bedding and shower area was filthy. The shower wouldn’t drain properly when I decided to clean the shower and get one. Overall experience. Would not come here again and would not refer to a friend however it is more acceptable than if you was to get a hostel or motel abroad.
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Could do with a lick of paint but very clean room and bathroom, comfy bed, good location. Overall great value for money
Stayed 1 night in Aug 2025

8/10 Good

PING YAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall for a backpacker is a good short stay hotel !
Stayed 1 night in Aug 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Geoffrey

Liked: Cleanliness
My original room was on the 5th floor and I was notmtold that the lift had been out of order for 6 moths! Had I known I wouldn't have booked the room. I was moved to a 2nd hotel No 105 about 5 mins walk away. The room was on the first floor. Fine. From about 18:00 to 02:00 I was subjected to the beat of a heavy base guiter and drums.They reverberated throuth the walls and floor and the bed frame making it impossible to sleep. The kettle had to be changed and the remote for the tv only had one battery in it. These things shoulld have been rectified before I checked in. Also the breakfast that was promised on the web site was not available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julian

Stayed 1 night in Jul 2025

6/10 Okay

Raj

Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillcrest Liverpool Central a disappointment

Arrived and had to navigate steps down to reception. Then got told lift not working. Our bonus was they'd moved us to the third floor from the sixth. Managed to find out room which was very cramped and poorly laid out. The stairs looked as if they hadn't been cleaned or maintained in quite some time. Bed looked as if it had been made by a child using scrap timber and was not particularly comfortable. View from room not very pleasant and it was very noisy. Believe this establishment was only created around 18 months ago, it looked and felt more like 18 years, with nothing done in the interim. overall was so bad, we checked out after one night and found another much nicer establishment.
Stayed 3 nights in Jul 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pirathaban

Stayed 2 nights in Jul 2025

6/10 Okay

Rene, Stamford

Liked: Amenities
The experience was OK at this
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
the front fire door was locked unbearable
Stayed 1 night in Jul 2025

4/10 Poor

COCOU

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Abdullah

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely still, only thing was the lift wasn't working and we was on the 5th floor, but something that can not be helped
Stayed 1 night in Jul 2025

4/10 Poor

Mohamed

Business traveler

Stay away please

Bed sheets were very dirty please see attached images, matrass is completely worn out and very uncomfortable causing back pain, staff at reception was very rude, place has no lift operating. Terrible place to stay, wouldn't recommend anyone to stay at Hillcrest Hotel unless the issues are fixed.
Stayed 2 nights in Jul 2025