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Epic Apart Hotel - Seel Street

4.0 star property

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Photo gallery for Epic Apart Hotel - Seel Street

Premium bedding, memory foam beds, individually decorated
Lobby
Flat-screen TV
Front of property
Premium bedding, memory foam beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

View in a map
25 - 27 Seel Street, Liverpool, England, L1 4AU
  • Place, Concert Square
    ‪1 min walk‬
  • Place, Liverpool ONE
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪10 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Apartment, Sleeps 8

Full-size fridge, microwave, dishwasher, cookware/dishes/utensils

Two Bedroom Apartment, Sleeps 8

  • 807 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment - Sleeps 10

Premium bedding, memory foam beds, individually decorated

Three Bedroom Apartment - Sleeps 10

  • 3 bedrooms
  • City view
  • Sleeps 10
  • 2 Twin Beds, 3 King Beds and 1 Double Sofa Bed

View all photos for EPIC Penthouse

Premium bedding, memory foam beds, individually decorated

EPIC Penthouse

  • 3 bedrooms
  • City view
  • Sleeps 8
  • 4 King Beds

View all photos for Studio Apartment - Sleeps 2

Premium bedding, memory foam beds, individually decorated

Studio Apartment - Sleeps 2

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment - Sleeps 4

Full-size fridge, microwave, dishwasher, cookware/dishes/utensils

Studio Apartment - Sleeps 4

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Sleeps 7

Flat-screen TV

Two Bedroom Apartment - Sleeps 7

  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment - Sleeps 10

Full-size fridge, microwave, dishwasher, cookware/dishes/utensils

Two Bedroom Apartment - Sleeps 10

  • 2 bedrooms
  • City view
  • Sleeps 10
  • 4 King Beds and 1 Double Sofa Bed

View all photos for One Bedroom Apartment - Sleeps 5

One Bedroom Apartment - Sleeps 5 | Premium bedding, memory foam beds, individually decorated

One Bedroom Apartment - Sleeps 5

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Pink Dreams Apartment

Pink Dreams Apartment | Premium bedding, memory foam beds, individually decorated

Pink Dreams Apartment

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Epic Apart Hotel - Seel Street

4-star aparthotel in Liverpool City Centre
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Comforts include a memory foam bed and premium bedding, and also available are free WiFi and a rainfall shower. Housekeeping is available on request.
Epic Apart Hotel - Seel Street offers 14 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Epic Apart Hotel - Seel Street features multilingual staff and an elevator. Public areas are equipped with complimentary wireless Internet access.

Epic Apart Hotel - Seel Street is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 units
  • 3 floors
  • Built in 2013
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

EPIC Apart
EPIC Apart Hotel
EPIC Apart Hotel Liverpool
EPIC Apart Liverpool
EPIC Apart Hotel Seel Street Liverpool
EPIC Apart Hotel Seel Street
EPIC Apart Seel Street Liverpool
EPIC Apart Seel Street
EPIC Apart Hotel Seel Street
Epic Apartments Seel Liverpool
EPIC Apartments Seel Street Liverpool
EPIC Apartments Seel Street Aparthotel
EPIC Apartments Seel Street Aparthotel Liverpool

Epic Apart Hotel - Seel Street Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 239 out of 459 reviews
Rating 8 - Good. 120 out of 459 reviews
Rating 6 - Okay. 41 out of 459 reviews
Rating 4 - Poor. 31 out of 459 reviews
Rating 2 - Terrible. 28 out of 459 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Niyati

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
The dishwasher wasn't working, and didn't get sorted. No cleaning was done, you had to ask for basics like Toilet rolls, towels. The caretaker Jenna was extremely rude!! Unacceptable behaviour!!
Stayed 10 nights in Jul 2025

10/10 Excellent

Adam

Liked: Room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Shelley

Traveled with family
Disliked: Cleanliness, room comfort

Not a great stay, to many issues.

The property has sewage problems and the smell was disgusting, the power kept tripping when trying to use toaster and sofa bed was completely broken. No WIFI or cable TV in the living. No signal either. I had to contact management who took a day to respond to our request for a room change, then they moved us to a smaller room. Location is excellent but also in a very lively street with sounds from the nightclub being heard in the apartment. Windows broken and wouldn't seal. Very disappointed for the price paid. Would only recommend for people not looking to spend any time in the apartment.
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

This apartment is in no way luxurious. It’s unsafe and unfit for purpose. The walls are dirty, scraped, paint missing. It is under equipped, no oven gloves, tea towel and we were left two dirty washing up sponges that were not usable. The windows have a film over them so there is no view. It’s very dark and oppressive. The blind was broken and the outer window was smashed. The threshold from the living area to bedroom area had two screws sticking up, which cut my partner’s foot. The threshold was loose and unsafe. The laminate flooring in the kitchen area has gaps in and I stubbed my toes. The bathroom is a wet room and very slippery when wet. My partner slipped but, managed to stop herself from falling. The communication is very poor. Emails not responded to, even though they had been read. It took three days to get through to a senior manager.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Traveled with family
Stayed 2 nights in Jul 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, room comfort
Tv in living area not working,couldnt watch any freeview or any apps ensuite smelt of drains Other than those is was fine
Stayed 3 nights in Jun 2025

2/10 Terrible

Yvonne

Traveled with group
Liked: Cleanliness
Disliked: Room comfort

Over sell

Although the property was clean. The property is not fit for purpose. Says sleeps 8 but just one 3 seater sofa. Says bathroom but plug did not fit so unable to use bath and it says fully fitted functional kitchen but the oven was unusable as had no shelves and only 2 glasses in property. I tried to contact the property whilst on holiday and again for months after but they have refused to get in contact with me or resolve my complaint. Its seems they were happy to take my money and really have very little regard for customer service.
Stayed 2 nights in Apr 2025

8/10 Good

Hardy

Stayed 3 nights in May 2025

6/10 Okay

Frederik

Traveled with family
Liked: Cleanliness

Highs and lows.

The flat was much nicer than expected. It was large with a nice sofa and TV. The shower was perfectly functional and bed was comfortable. Issue was the flat was rather hot, no air con, and given the location you don't want to open the windows. Other guests were also not too considerate of the need for others to sleep. Finally the communication is other the top. They email you daily if feels like, which just isn't needed.
Stayed 1 night in May 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, room comfort

Perfect

Perfect place … good communication and location
Stayed 1 night in May 2025

10/10 Excellent

Leroy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Traveled with group
Disliked: Room comfort

Poor

Booked a room for a one night stay. I was told check in details would be sent before 3pm but we arrived and there was no check in details. Contacted on WhatsApp with a message and phone call no answer. Rang the main number and the lady said she would send the check in details straight away this was past 4pm. Very uncomfortable sofa bed, was told it was a king bed but was a Double in the main room. Fire alarm went off at 7am in the morning.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Great apartment. 5 mins from centre of Liverpool. Easy to access.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

8/10 Good

Adrienne

Traveled with family
Liked: Cleanliness, room comfort

Good value

Lovely clean and basic. Had everything we needed. Good value. Main bed comfortable. Sofa bed not as comfortable.
Stayed 1 night in Jan 2025

2/10 Terrible

Melissa

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled terribly of cigarette. I asked the hotel receptionist (which by the way is reachable via WhatsApp and not physically present) if they could clean the room thoroughly. They sent a staff member with a can of Lysol. That was the solution. After staying around 15-30 minutes in the room I couldn’t bare the cigarette and smoke dander. It was everywhere. I ended up in a coughing and allergy attack I had to leave. I asked for another room and they didn’t have any. I asked for a refund and they couldn’t “guarantee” one. I’m taking it up with Expedia or my credit card. I don’t recommend this place
Stayed 1 night in Nov 2024

6/10 Okay

Kathryn

I was sent the wrong check in information. No one was answering my calls. When I did find a member of staff they told me i was at the wrong building. I found my room but there was no key fob so couldn't get in. The apartment was a good size but tired looking. It was cold and I was unable to change the temperature using the controls. Despite all this it was good value for money
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Andres

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Terence

Traveled with group
Liked: Cleanliness

Centrally located

The location was perfect. The condition of the flat was ok. Lots of marks cracks etc. sofa bed in lounge wasn’t amazing. Didn’t have enough towels - 8 of us staying and only four towels. Had to contact them to bring more. Would stay again though
Stayed 1 night in Nov 2024

10/10 Excellent

connor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect customer service and the apartment was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort

Rough start ends relatively well.

I was unaware of a 50% holding deposit so had to pay before I arrived. 1hr after this was paid I then had an attempt to take the full amount for the 2 nights stay. I challenged the EPIC team, as when I booked the property via Hotels.com I stated pay at hotel. I was told by the EPIC team, that they have no one at the sitw so the money has to be taken before arrival. Again, I was not very happy with this, bit I had to pay. The EPIC team advised that I should raise this with hotels.com directly so that hotels.com are able to remove or adjust the option of Pay at Property. The apartment it self was very nice, clean, a good size, comfortable bed and apprecited the free tea, coffee and milk.location wise, excellent, but be aware if you stay at the weekend, it is rather noisey outside till around 2am due to the local bars and clubs on the street. The door code to the apartments was changed yesterday, but I was not advised of this by the EPIC team. My friend, was standing outside for over 1hr in the cold as they had come back to the apartment to collect a coat and had to wait for someone to leave the property so they were able enter. EPIC team need tonupdate pwople if the code to the main door is changed via message/email on the day. I would stay here again, especially now I understansd the process, as the apartmwnt was very nice and at very good price.
Stayed 2 nights in Nov 2024