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Lincoln City Vacation Packages

Could not honor my online booking

A beautiful, convenient location to the Historic District. We were notified in advance that their restaurant would be closed this week. The staff were busy decorating for Christmas and preparing for a convention. The room was adequate. The bed was very high! The thermostat blower was loud, so we turned it off to watch TV and to sleep. There were nice amenities: a Keurig coffee machine with plenty of coffee; a sachet of lavender for restful sleeping; lavendar soap. Adjacent large parking lot.

You get what you pay for that’s all I can say.

The hotel charged us a parking fee without our knowledge or authorization. We did not drive a car, nor did we park any vehicle at the hotel. Unfortunately, the same thing happened to our relatives as well. After our relatives informed us about the charge, we contacted the hotel. They told us they would issue a refund. However, it appears that they have been doing the same thing to multiple guests. If you are planning to stay at this hotel and are not bringing a car, please be very careful and check your credit card statement after your stay. Otherwise, you might find yourself charged for services you never used. This is completely unacceptable and feels like a dishonest way to take money from guests. What a terrible experience!