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Lauwersoog Vacation Packages

When we arrived, there was a light out in our room. It was fixed the next day but I really could have used it at night as it was the hallway light in front of the closet. The guest services person took an order for room service for the second morning as we had to leave before the breakfast opened. Instead of a blueberry muffin, I received blueberry pancakes. Instead of a small mango/yogurt parfait, I received a dish of some kind of yogurt and a dish of mangos. Needless to say, I did not eat breakfast. The best thing about the hotel was the location. We have stayed in and loved other Mandarin Orientals. This was not up to their standards.

very nice

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

The room was very clean. The bed was very comfortable, loads better than travelodge and premier inn. The bathroom was small but had a great shower. It was very quiet, didn’t hear any other guests. Very handy for exploring. The staff were really friendly and helpful. We were given a bag of goodies when we checked out. Would definitely stay again. We didn’t use any of the amenities so can’t comment on them.

Customer service was outstanding. The clerks were extremely nice, helpful and professional. But the hotel needs a little maintenance.