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Aparthotel

Ridge Crest

3.0 star property

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Photo gallery for Ridge Crest

Restaurant
Lobby
Mini-golf
Indoor pool, outdoor pool
Bar (on property)

Reviews

8.2 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 2635 sq ft

Popular amenities

  • Bar
  • Spa
  • Hot Tub
  • Pool
  • Dryer
  • Barbecue grill

Explore the area

View in a map
415 Tramway Drive, Stateline, NV, 89449
  • Place, Heavenly Gondola
    ‪12 min drive‬
  • Place, The Shops at Heavenly Village
    ‪12 min drive‬
  • Place, Heavenly Ski Resort
    ‪16 min drive‬
  • Airport, Lake Tahoe, CA (TVL)
    ‪25 min drive‬

Room options

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About this property

Ridge Crest

3-star aparthotel in Tahoe Village
This smoke-free aparthotel features a full-service spa, an indoor pool, and an outdoor pool. Self parking is free. Additionally, a restaurant, a bar/lounge, and a rooftop terrace are onsite. The apartment features a kitchen with a stovetop and a microwave, plus a dryer and a TV with cable channels. A sofa bed, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
This aparthotel offers 26 accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Televisions come with cable channels.

Accommodations at this 3-star aparthotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Elevation Spa. Services include massages. The spa is open daily.
In addition to a full-service spa, this aparthotel features an indoor pool and an outdoor pool. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This 3-star property offers access to a business center and meeting rooms. This Stateline aparthotel also offers a hot tub, a rooftop terrace, and spa services. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Complimentary self parking is available on site.

This aparthotel is a smoke-free property.

This aparthotel has a restaurant on site.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage

Pool/Spa

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Massage
  • Outdoor pool

Parking and transportation

  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • TV with cable channels

Outdoor areas

  • Barbecue grill
  • Rooftop terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Meeting rooms

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • ATM
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Housekeeping (on request)
  • Safe
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Archery
  • Billiards/pool table
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Golfing nearby
  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 26 units
  • Connecting units available
  • Housekeeping (on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [400 Ridge Club Dr. Stateline, NV 89449]

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 44.26 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ridge Crest Condo Stateline
Ridge Crest Stateline
Ridge Crest Stateline
Ridge Crest Aparthotel
Ridge Crest Aparthotel Stateline

Ridge Crest Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 10 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 6 out of 81 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and great location

It was wonderful and the view was spectacular!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The elevator wasn't working the entire time of my visit. It was extremely cold outside and we had to lift our bags in and out during our entry and exit from the place. I was also charged extra on my credit card for no reason.
Stayed 1 night in May 2019

6/10 Okay

Nancy

Not worth the price

Much smaller then website pictures! A hassle to check-in .. Then go take Shuttles - To anywhere U need to go.. If don’t have car. I was very disappointed
Stayed 2 nights in Sep 2018

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deceiving

The online picture is very deceiving. The resort is self does not stand up to what is showing on line.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The room was beautiful and the resort was amazing. Wish we could have stayed for more than one night.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. One thing that made this stay uncomfortable was there was no air conditioner so it was hot in the room.
Stayed 2 nights in Aug 2017

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

Too lengthy and cumbersome check in No ac didn't work No toiletries in bathroom like shampoo or lotion Old building Hot room Asked for a little later check in they said no
Stayed 1 night in Jul 2017

6/10 Okay

Cid, California

Liked: Cleanliness, staff & service, room comfort

not as advertised

The room was beautiful, accommodating and new. Bed was comfortable, shower head was great, dining table was convenient. However, there was virtually no view from either the living room or bedroom. I came for a view, having that impression from the website. We saw a chair lift from one side and a solitary view of a concrete block wall.
Stayed 2 nights in Jun 2017

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Vacation Place for Couples and zfamily

My husband and I really enjoyed our stay and agreed to come back. The room had so many appliances,storage space, comfort bed, and it felt like we were in an apartment. We really enjoyed the views and the staff were very informative to where to visit. We hive the Ridge Resorts a 10 for the rate. Thank you for your recommendation for a hotel.

10/10 Excellent

Shimona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a motel room, it is a small one bedroom fully furnished and outfitted apartment with a beautiful view.

8/10 Good

Verified traveler

Liked: Room comfort

Close to skiing not casinos

We stayed here in may 17. The hotel is part of the ridge group. There's no lobby at this location or staff. It's kind of strange you check in down the road and then come back to your room. There's absolutely no amenities at this location aside from a game room with barely anything. The room was 3 out of 5 for clean. The kitchen was clean , the couch blinds and pillows seemed dirty . The blinds were brown from dirt and stains the couch seemed old and the pillows had hair on them. The room was exactly as pictured . Large with kitchen. I don't know if I'd come back for the price. It's nice for a long ski weekend to have the kitchen. It's about 15 minutes from casinos . We went to FOX AND HOUND restaurant by the hotel. Really good ! Check that out.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great location next to Heavenly Ski Resort

Great location next to Heavenly's Stagecoach ski lift. Room was clean and comfortable. Shower ran out of hot water too fast to wash hair. No shampoo, conditioner, shower gel or coffee left in room. We had to call 2-3 times to get shampoo. They offer coffee filters, but no coffee. Even after housekeeping service, they didn't always leave shampoo or coffee.

2/10 Terrible

Shante

Disliked: Cleanliness, staff & service, room comfort

Filthy

There was hair left on the pillow from the previous guest. Housekeeping didnt even change the pillow cases. My wife and I had to change the sheets and sleep with several towels over our pillows at 1 in the morning. ( luckily there was sheets and pillows in the closet(who knows if those were even clean? :(

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor Service

Hotel Front Desk staff was rude, unorganized, and inefficient. I reserved a two night stay, but they booked me in two separate one night stays instead. Which meant that my key expired after the checkout time during my second day, and I had to call the front desk (which is on top of the mountain) to send someone to bring a key. Instead of just sending someone, they proceeded to tell me that it wasn't their fault that I was booked in two separate days, and that it's their common practice. When I said "That doesn't really make sense..." they just argued with me.

2/10 Terrible

brent, yuba city

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service and false advertising

This hotel shows pictures of nice rooms which they were..... But also shows a lobby, clubhouse, and places to eat and lounge. While all that is located near by it is annoying that you either have to drive there or call for their shuttle to pick you up. I would have never chosen this hotel if I had known the inconvenience in their location. Plus my wife is pregnant elevator was out of service so it was a dangerous walk up a bunch of stairs and cat walks to get to our room and didn't sleep well with people jumping up and down it sounded like right above our heads. And management has yet to call me back regarding my complaints

8/10 Good

Hope, New Smyrna Beach, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The staff were friendly and helpful. They have a shuttle to get you around property a definite plus.

2/10 Terrible

greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very good.

It was hard to find the office to check in. Room was old and furniture warn and dirty. Electricity went out at dinnertime and stayed out. Hotel would not compensate for that.

10/10 Excellent

Julia, Colorado Springs,CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very quiet. Peaceful. Wildlife to wake up to. Great fireworks display over S. Lake Tahoe.

2/10 Terrible

Marcy , Santa Barbara, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ridge Crest on Tramway--sketchy!

I requested a non-ground floor, I'm a single female. My room was on the ground floor of a sketchy, dark, creepy desolate decrepit building. Lot's of cars and buses, vans driving by, very loud. I could not imagine feeling safe or being able to sleep. The manager was fantastic at the main office. She found a cancellation and worked with me and put me in a beautiful, clean, safe, quiet classy room. The front desk people were super helpful, pleasant, and understanding. The photos of Ridge Crest are very misleading! Beware.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room great for family trips

8/10 Good

BRIANA

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent! Shared with my family n friends!

We weren't told which Ridge it was so we went to the first one and it was the wrong one. The correct Ridge was the next above, Pointe. It felt strange to not speak to live person but only over the phone, then to open the mailbox knowing that there was another envelope shared with me. Yikes!! Overall, loved the place. Too bad it was only an overnight visit, but I would highly recommend the Suite!!! Beautiful during winter snow!!!

10/10 Excellent

Calvin, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vacation!!

The Ridge is great place for any getaway. The resort consists of several different buildings located around the Heavenly Stagecoach lift. There's an awesome shuttle that comes around to take you the lodge, clubhouse, ski lift, casinos, pools (indoor and outdoor)...pretty much anything within the area. We didn't need to get in our car after arriving at the resort. There's even a mini market for small grocery items you may have forgotten. We stayed in a suite that was fully stocked with pots, pans, fridge, coffee maker, soap, sponge...pretty much everything you need to cook and stay. The ONLY downside would be contacting reception by phone - they are frequently busy and have to take down your number and call you back. If you need something urgent you'll have go to the reception area (in the clubhouse) and talk to them face to face. So it's best to have all your questions ready when you check-in.

10/10 Excellent

Tom, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps Away from 5 Star Skiing/Boarding

This hotel looks ok on the outside, I was a little nervous pulling in, but the room was very spacious and nicely updated. Great little kitchenette with place settings for several people, a 4 chair table, couch and TV in the living room, great gas fire place and plenty of closet space in hallway and bedroom. They had a sleep number King Size bed with another TV in bedroom. Bathroom was clean and had many extra towels under the sink but no Shampoo or Conditioner was provided. Overall it was a great stay.