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Kobryn Vacation Packages

We were there 3 nights, no one came to clean our room. We called about towels and shower gel, someone brought them to us. We finally put our trash in the hall to be picked up. We ran out of hand soap. Won’t stay there again !

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

If all you are looking for is a clean comfortable bed, bathroom, shower, mini fridge and microwave and absolutely do not care about luxury. This hotel will fit your needs. let me make emphasis in the fact that you are getting ONLY what I mention at the beginning of my review.

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This hotel is superb! Clean rooms, very beautiful hotel and we enjoyed the pool so much! This is one of my favorite hotel in the strip. I will for sure come back here. Me and my wofe enjoyed so much during our stay here. Althought were not able to get a suite room durinf our stay but we will for sure get a suite room wheb we come back! The frontdesk who assisted us is good too and smilling.

It was a great experience and good value for money.

Very clean and nice, loved it

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.