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Kew Vacation Packages

Had the best time

Room service didn’t happen until after 4 pm for 2 days. For two days all I got was bath towels, I was told they ran out of face clothes and face towels The cupboard door to the mini fridge was broken No Kleenex replace for the last w days Room floor filthy Harassed 5 times before 11:00 am to get linens on day of checkout which is 12:00 Power washed outdoor floor at 4:30 in the morning….very old and woke me up The pool water was clean but missing a lot of tiles. The staff were amazing, though. Restaurants were great.

All staff were professional, courteous and friendly. They all went out of their way to grant your requests. The ambience is very nice. The electrical outlets on the patio didn't always work. Had to be creative in getting plugs to stay in. They also need to upgrade from 110v to 220v. Just kidding, but they should have something for travelers from Europe. Internet service was pretty good. Everyone in my group were pleased and would return. The tour setup for us by the manager was fun!!!! Good people, fantastic accommodations. Recommended...

Totally enjoyed our stay at Retreat Plantation, home away from home , excellent management, Robin and his housekeepers we're L extremely pleasant. We would definitely go again!

The property is situated on a large bay, which makes it isolated and private. Having no trinket or excursion vendors made it a very enjoyable experience. The beach is beautiful, although it has a fair amount of stones and plant matter. I would recommend swim shoes. The water was very warm and comfortable. We booked an adults only vacation and didn't know that the property was joined to the Grand hotel, which is not child-free. Some of the restaurants and the water sport beach were not adults only. This was not clear on booking, and might change people's decisions. They do enforce the adults only rules though, so one can absolutely stay separate - but if you want to be able to use all the amenities in a child free environment, that is something to know. The food was very very good, and the food trucks were a big highlight. Some of the lounge/piano bar singers and bands were incredible, and the Bob Marley tribute band was excellent. The activities app is not 100% kept updated, and a few of the published events didn't happen, but it was "island vibe" so not a problem at all. The suites all seem to have ocean views and the entire property is incredibly well designed and tastefully decorated. The pools were gorgeous and comfortable. There are a lot of what look like hot tubs, but were smaller pools with jets. The spa was outstanding and did have a hot tub and sauna and hydrotherapy circuit. Awesome We really enjoyed our stay and would consider returning.