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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Restful retreat with a neatly made bed, white linens, and plush towels.
Enjoy a hearty breakfast with a selection of toast, eggs, sausages, and more.
Enjoy a refreshing shower in the sleek bathroom with a curved glass enclosure, handheld showerhead, pedestal sink, and toilet with a tank.
Experience the classic charm of The County Hotel, featuring a prominent tower and traditional architecture.
Stunning historic building with a classic facade, featuring evenly spaced windows and a central entrance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Station Road, Kendal, England, LA9 6BT
  • Kendal Castle
    ‪9 min walk‬
  • Brewery Arts Centre
    ‪11 min walk‬
  • Sizergh Castle
    ‪8 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3-star Kendal hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a reception hall.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Kendal hotel also offers room service (during limited hours), a television in a common area, and an elevator.

The Lakeland Kendal Hotel, Sure Hotel Collection by BW is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Offsite parking fee: GBP 2 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 154 reviews
Rating 8 - Good. 46 out of 154 reviews
Rating 6 - Okay. 21 out of 154 reviews
Rating 4 - Poor. 10 out of 154 reviews
Rating 2 - Terrible. 8 out of 154 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

chi

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome, help finding parking from reception, offered to help with bags Big clean rooms Lovely breakfast and a friendly service Thank You!
Stayed 1 night in Apr 2025

6/10 Okay

Dybin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Stayed 1 night in Mar 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Stayed 1 night in Mar 2025

6/10 Okay

James

Business traveler

Disappointing

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Barry

New Ownership

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip as I was training at Head UK. Convenient as it was close enough to be within walking distance so no reason to move my vehicle once I had parked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Slawomir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Milaneth

Stayed 1 night in Dec 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, tidy and good value

The staff were great. Really made my stay better. Last minute booking to avoid camping in the torrential weather and the girls working were very helpful with everything. Had an awesome night sleep. Reasonably priced for the comfort provided and breakfast was great! Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lord William, KELSO

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip

Found the staff very helpful, point out the free car park. Room tidy, and the breakfast was fine.
Stayed 1 night in Dec 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable bed. Parking was a problem. Unable to access bottle opener. Foreign body in breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

8/10 Good

Nikkie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jude

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cheap stay hence beds that crunch and need better

Parking a no go if you're over 2.1m high. If not you have to drive over the road into a tight car park. Options not great. Stain on carpet upstairs looks like there's been a murder or a birth. Locations ok 10 mins walk to centre, hotels limited for food and drink so go elsewhere
Stayed 1 night in Nov 2024