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The rooms are incredible. Designed well and nice to be in. The food was some of the worst I’ve had. Genuinely not good and restaurants are far away. If you plan on not eating at the hotel - stay here!

My fiancé and I really enjoyed our stay at Casa Gitano!! Upon our arrival, we had an extra charge on our card that was reversed immediately by the concierge staff. She was very sweet and apologized for the accidental charge. We upgraded our room before we arrived and it was so worth it! We stayed in the oceanfront suite with private pool and the room was gorgeous! We did have to ask for our pool to be cleaned once since some of the leaves and little buds from trees kept falling in and there was no net for us to clean it ourselves, but the staff was incredible with immediately getting on this and coming to clean it! All of the staff here were so great and so helpful with everything we needed. They were all so attentive and friendly during our stay. They all celebrated our recent engagement and my birthday during our stay here. They offered us drinks and a celebratory dessert! I would absolutely stay here again and recommend this resort to others!! The pool is beautiful and the beach is stunning even with some seaweed we had in June. 100% will be coming back!!!

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

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Big fan of the staff. Room was great. Couldn’t say enough nice things about this place.

Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!

I’ve stayed and Una Vida every visit to a Tulum. It’s a peaceful place that feels secluded but so close to everything you’d want to see and do. Always love my stay here! Staff, food, pool and the rest of the amenities are amazing. Highly recommend to anyone visiting anytime soon!