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Birch Hill Suites Kansas City – Independence

2.0 star property

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Photo gallery for Birch Hill Suites Kansas City – Independence

Desk, bed sheets
Fridge, microwave, stovetop
Reception
Property amenity
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen
$82
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
14800 E 42nd St S, Independence, MO, 64055
  • Place, Midwest Genealogy Center
    ‪3 min drive‬
  • Place, Kauffman Stadium
    ‪5 min drive‬
  • Place, GEHA Field at Arrowhead Stadium
    ‪6 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Economy Studio, 2 Queen Beds, Non Smoking

Economy Studio, 2 Queen Beds, Non Smoking | Desk, bed sheets

Economy Studio, 2 Queen Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Studio, 1 Queen Bed, Non Smoking

Desk, bed sheets

Economy Studio, 1 Queen Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Studio, 1 Queen Bed

Desk, bed sheets

Economy Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Birch Hill Suites Kansas City – Independence

Independence hotel with in-room kitchenettes
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine.
Birch Hill Suites Kansas City – Independence offers 120 accommodations, which are accessible via exterior corridors. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Birch Hill Suites Kansas City – Independence features a vending machine, coffee/tea in a common area, and laundry facilities. Wireless Internet access is complimentary. This Independence hotel also offers express check-out, a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Birch Hill Suites Kansas City – Independence is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (29 inch wide door)
  • Handrails in stairways (24 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crossland Hotel Independence Kansas City
Crossland Kansas City Independence
Crossland Kansas City Independence Aparthotel
HomeTowne Studios Kansas City Independence MO Aparthotel
HomeTowne Studios Kansas City Independence MO
Towne Stuos Kansas City Inpen
HomeTowne Studios Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel
Birch Hill Suites Kansas City – Independence Independence
HomeTowne Studios Kansas City Independence MO by Red Roof
HomeTowne Studios by Red Roof Kansas City Independence MO
Birch Hill Suites Kansas City – Independence Hotel Independence

Birch Hill Suites Kansas City – Independence Reviews

Reviews

5.8
Rating 10 - Excellent. 194 out of 1006 reviews
Rating 8 - Good. 204 out of 1006 reviews
Rating 6 - Okay. 163 out of 1006 reviews
Rating 4 - Poor. 146 out of 1006 reviews
Rating 2 - Terrible. 299 out of 1006 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jermaine

Stayed 1 night in Oct 2025

2/10 Terrible

Bethany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never went to a room. As soon as i was handed my room keys befor i even left the office i gave them right back to the manager. Absolutely horrible woman, filthy horrible place, and she refused to give me a refund which was $349.84. She told me she couldnt refund my money but since i wasnt staying at all and had never went in the room she would leave a note and talk to her supervisor the next day and her supervisor could refund my money. NOPE And i disputed it with CHIME who denied the dispute do to lack of evidence. Since technically i checked in. This place is awfull, there are homeless people in the parking lot and on the stairs, drug needle in the parking lot, trash is overflowing (and someone digging through it) almost every trash can including the one by the office.a car with loud vulgar bass rap music out front of the office, people smoking weed, the manager was hanging out out front too with a cigarette in her mouth acting very unprofessional.The entire place was awful, i felt very uncomfortable, unsafe. And the room was rented out less than 24 hours later. But i paid for it for 5 nights, and was refused a refund. So they were paid twice for it im sure. I was approached on the way to my vehicle and asked if i "had a man", and if i had a cigarette by a very nasty man with a pint of whiskey in his hand and no teeth. I cant even imagine what the rooms look like. There is no other contact info anywhere for corporate, customer service, a supervisor etc. I want my money!
Stayed 4 nights in Sep 2025

4/10 Poor

James

Traveled with partner
Liked: Cleanliness, staff & service
The shower never got hot was maybe lukewarm at best other than that not a bad stay
Stayed 1 night in Oct 2025

4/10 Poor

APRIL

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just needed to sleep 😴

Exactly what you pay for, isn't the best! i didnt see any bugs of any sort which was good! Literally just to sleep . Good price. But nothing like the pictures.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Tv remote was broken and the room wasn't the cleanest but I've stayed in worse at no bed bugs and it had a stove, microwave and refrigerator, was great for the cost!
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Nicole

Stayed 7 nights in Sep 2025

2/10 Terrible

Megan

Stayed 2 nights in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep at a great price.

I got in late, i was speedily checked in, slept well in a clean room, with very adequate a/c. I slept late to get caught up in peace. Checked out 30 minutes before check out time at 11am
Stayed 1 night in Sep 2025

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2025

8/10 Good

Mark

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Tabitha

Stayed 1 night in Sep 2025

6/10 Okay

Hope

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place to be
Stayed 7 nights in Sep 2025

10/10 Excellent

Courtney

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Sep 2025

6/10 Okay

Tiffany

Stayed 15 nights in Aug 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

cori

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
I did absolutely nothing wrong there I minded my business I paid on time. And there's a very depressing time in my life after losing my 18 year old child so in the window I displayed his memorial photo with a cross. When it's an extended stay so you are allowed to put something in the window if you want. Well the big lady in the front with the short hair and it's pink calls my room and says all the sudden I have to leave. And I said really can I ask why then she proceeds to tell me that housekeeping has asked me numerous times to remove the stuff from the window and I asked the housekeeping they said they never said that. So the lady in the front desk says this is a hotel not in art gallery. Then hangs up the phone. So as if I wasn't going through enough this lady gets a wild hair and chooses me to target. But let's other people have things in their windows. I took pictures I'll need them for evidence.
Stayed 1 night in Sep 2025

2/10 Terrible

Emma, Memphis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far the dirtiest place I have ever been if we had needed it for more than getting ready we definitely would’ve gone someplace else. At least the staff did get the air conditioner fixed before we got back to the room from dinner.
Stayed 1 night in Sep 2025

10/10 Excellent

Honesty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was decent
Stayed 7 nights in Aug 2025

10/10 Excellent

Sharita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Cordell

Stayed 7 nights in Aug 2025

8/10 Good

Nicole

Stayed 1 night in Sep 2025

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025