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The staff were helpful and friendly, they all spoke good English so communications were easy, Breakfast was great

Todo super bien! Limpio, bien ubicado y todos super amables y buena atención

Friendly, helpful staff. Tried to check in early, but room wasn't ready, so staff very kindly allowed me the use of a locker. Forgot a travel plug, which they also let me borrow. Air-conditioning in the room was excellent room was minimalist, but not a problem as it had everything I needed. Shower was fantastic. Buffet breakfast was good value for money. Would deffo come back.

Smallest hotel room ever. But all else was good

I wish my experience of staying at the K+K hotel was more hands on as to allow me to present a more insightful review. Unfortunately, when my wife and I, who were celebrating our 30th wedding anniversary, turned up at the hotel after a long delayed journey, we were told that our pre paid room was not available as it was given to another guest. The receptionist was obviously embarrassed and arranged for us to stay at a hotel down the road. Unfortunately, the replacement hotel was of far less inferior quality and lacked the amenities of the 4 star hotel we booked, including a bar, gym, sauna, outdoor area etc. it was also disappointing that they failed to rectify the problem for the 2nd night. I have written to Hotels.com, as I only booked through them to guarantee the extra protection that they offer. So far, I have had no response!

Awesome ambience

Very nice location for exploring the English garden.

As Americans traveling through Germany, we had a wonderful stay at this hotel. The night staff member was exceptional—he spoke excellent English, answered all of our questions, and was incredibly friendly and helpful throughout our stay. Our room was very clean, spacious, and comfortable. We were pleasantly surprised by how much room we had, and everything was well maintained. The location was another big plus. The hotel is centrally located with grocery stores and several restaurants within easy walking distance, making it very convenient to grab food or anything else we needed. The only minor drawback was the lack of air conditioning. We understand that A/C isn’t common in Germany, so that wasn’t an issue. However, having a fan in the room would have made sleeping during the warmer weather much more comfortable. Another hotel we stayed at in Cologne provided a fan, and it made a noticeable difference. Overall, we had a great experience and would happily stay here again. The friendly staff, clean and spacious rooms, and convenient location made this an excellent place to stay.