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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Property entrance
Lobby sitting area
Lobby lounge
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$117
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪2 min drive‬
  • Place, Dog Wood Park of Jacksonville
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(29 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Terrace/patio

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(18 reviews)
  • 424 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 425 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

One-Bedroom King Suite

  • Sleeps 2

Queen Studio Suite

  • Sleeps 2

Studio Suite with Two Queen Beds

  • Sleeps 4

Queen Studio Suite With Sofa Bed

  • Sleeps 4

Queen Studio Suite-Communication Accessible

  • Sleeps 2

View all photos for Studio King Suite With Mobility Accessible Tub

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Studio King Suite With Mobility Accessible Tub

  • Sleeps 2

Studio Suite With 1 King Bed And Communications Mobility Accessible Tub

  • Sleeps 2

1 Queen Studio Suite Communications Accessible Sofa Bed

  • Sleeps 4

Studio With Two Queen Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

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About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel in Southside
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Candlewood Suites Jacksonville Southpoint by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in April 2025.

Candlewood Suites Jacksonville Southpoint by IHG has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 229 out of 309 reviews
Rating 8 - Good. 44 out of 309 reviews
Rating 6 - Okay. 13 out of 309 reviews
Rating 4 - Poor. 7 out of 309 reviews
Rating 2 - Terrible. 16 out of 309 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and would definitely stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tanja

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches in our room hair all over our bath towels. When I called down to the front desk she told me she couldn’t switch rooms due to it being fully booked and to talk to the manager in the morning. I did and the manager said she will have to get with Expedia and call me and let me know. I still have not heard back from her. Very poor customer service and dirty hotel. Disappointing and then to not have any compensation is unacceptable!
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found a black curly hair on our white supposed to be clean towel in the bathroom and the bathroom floor was dirty gross Upon entering our room, it was 90° but on the other side, the AC cooled it down to below 68 in a couple hours
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Tyrone or Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here whenever Im in town the location is perfect . close to downtown,the Avenues ,Towncenter and Southside . Clean quiet. And the staff is friendly and Helpful.Ms.Nicole is an Angel .I will defiantly return
Stayed 4 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Dutch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Shannon

Stayed 1 night in Oct 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
My first night there the towels had hair on them. I told the front desk, they gave me new clean towels with no hair. The upstairs people made a lot of noise, I told the front desk but nothing happened. When I first walked in bathroom stunk and didn’t seem too clean but the rest of the room was very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Fevelys

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and staff very friendly and helpful
Stayed 2 nights in Oct 2025

8/10 Good

Troy, Bonita Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Gym, Pool
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out it was a great stay. Staff was friendly and the pantry available was top notch!
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie, Pompano Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Professional Staff. Close to Towne Center for shopping and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Billy

Stayed 1 night in Sep 2025

8/10 Good

Squire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Sep 2025

10/10 Excellent

liset

Stayed 2 nights in Sep 2025

2/10 Terrible

Josephine

I’m disappointed because I didn’t stay 9/26-9/28 and got charged I stay Labor Day weekend for a funeral for my sister my dates was changed and I still got charged this was not right and it overdraft my account
Stayed 2 nights in Sep 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean overall although the hallway had a moldy smell
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

8/10 Good

Jamian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Martine

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , easy to find parking
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Walls were a little thin but that’s everywhere now. Rooms were very nice and offered lots of space and storage. Location was great. Easy access to highways and other main streets. We would stay here again.
Stayed 3 nights in Sep 2025