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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Free buffet breakfast
Interior
Exterior
Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$104
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 668 reviews
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About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel in Northwest
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 675 reviews
Rating 8 - Good. 143 out of 675 reviews
Rating 6 - Okay. 44 out of 675 reviews
Rating 4 - Poor. 27 out of 675 reviews
Rating 2 - Terrible. 18 out of 675 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay rooms are super clean and beds very comfortable five stars
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
This staff is truly a joy!
Stayed 3 nights in Sep 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
There was hair all over the room. Hair under the pillows, hair on the floor, hair in the shower, hair in the blankets. Not just little fuzzy hairs but long dark hair. The tile floor left a slimy feeling on feet and showed out shoes foot prints. Whatever the cleaning solution is for the floor is not working well enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Stayed 3 nights in Sep 2025

10/10 Excellent

Keshon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Williston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Sep 2025

10/10 Excellent

Oscar, Moultrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and nice rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Nikki, Tarpon Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Phyllis, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
We were very close to the main highway which made it convenient.
Stayed 1 night in Sep 2025

8/10 Good

mellissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots stuff close and not far from family we visited
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was very comfortable. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room matches photos

Was finally a clean Hotel Room. Room matched the Picture. Food was good, would stay there everytime I come into town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Krinishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville

Very clean hotel. Everyone was friendly and helpful. The service was excellent. Had everything we were looking for in a room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Traveled with family
Liked: Amenities
Friendly, helpful staff. Clean rooms and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Margarita

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 3 nights in Jul 2025