Beginning of main content

Get an overview of this hotel
3.5-star hotel in Downtown Jacksonville

Popular property highlights

Free WiFi
Outdoor pool
24-hour business center
Laundry facilities
Smoke-free property

Location

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History and Jacksonville Museum of Modern Art. VyStar Veterans Memorial Arena and TIAA Bank Field are also within 3 mi (5 km).

Hotel Features

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 293 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include balconies, MP3 docks, and room service.

Languages Spoken

  • English

Show all languages

DoubleTree by Hilton Hotel Jacksonville Riverfront

1201 Riverplace Boulevard, Jacksonville, FL 32207

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17 for adults and USD 8.50 for children (approximately)
  • Self parking fee: USD 12 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Number of children who can stay free - 2

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 6 AM to 10 PM.

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Hotel Names

  • Crowne Plaza Hotel Jacksonville-Riverfront
  • Crowne Plaza Jacksonville-Riverfront
  • Crowne Plaza Jacksonville
  • Jacksonville Crowne Plaza
  • DoubleTree Hilton Hotel Jacksonville Riverfront
  • DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
  • DoubleTree Hilton Jacksonville Riverfront
  • DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Hotel Amenities

Property Features

DoubleTree by Hilton Hotel Jacksonville Riverfront features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge). A total renovation of this property was completed in 2015.

DoubleTree by Hilton Hotel Jacksonville Riverfront is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Number of bars/lounges - 2
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Grocery/convenience store
  • Express check-out
  • Year Built - 2015
  • Coffee shop or café
  • Free pool cabanas
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1115
  • Number of meeting rooms - 19
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 12000
  • Gift shops or newsstand
  • Snack bar/deli
  • Shared microwave
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 293
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 8
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Room Amenities

DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with MP3 docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • In-room climate control (air conditioning)
  • Premium bedding
  • Premium TV channels
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • LCD TV
  • MP3 docking station
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Champagne service
  • Braille signage
  • Grab bar - near toilet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?