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Ivanec Bistranski Vacation Packages

Nicely renovated apt, large kitchen, quiet and near the national park .

Five star hotel room but two star service(s). My wife and I stayed 7 nights and had the opportunity to take advantage of all the services offered by the hotel and unfortunately while the hotel room was opulent the service was abhorrent at times. I'll start with check in and front desk staff; prior to check in I was experiencing some challenges with my phone service transitioning from one country to another my phone was basically otiose as I had no services and was attempting to resolve using my wife's phone. I proceeded to check in and was informed incidentals are charged at 100 Euros per day (since 7 nights) they would charge 700 Euros; this was fine and I provided my card. The card didn't go through at first and the agent needed help from another agent as she discovered the euro button needed to be pressed not the usa button of course this was realized after much embarrassment and the agent neglected to provide us champagne at check in; something my wife pointed out later. Front desk staff seems to have no connection with other departments even the concierge across from them as many times I was told a concierge is around however would learn from bell staff a concierge wouldn't be available until later; it should be mentioned luggage is routinely all over the front lobby easy for the taking. I have so much more to add but am only allotted 1500 characters and will use this to state that the room service was impeccable and I would stay again for the room but nothing else.

The room was lovely spacious enough with nice bathroom had nice city view. Breakfast was very good very attentive waiting staff. A/c good. It’s not in the centre but near tram and taxis aren’t that expensive. Next door is a bar/café which was a bit noisy with the current World Cup going on but nothing which caused a problem. Hotel in a nice area if you’re not planning to go out for dinner I’d recommend getting evening meal included .

Spotless clean, breakfast buffet awesome, stuff so incredibly friendly. The best hotel I have ever stayed in, and I’ve been places. One thing I think should be improved, the place does need some modern outlets with chargers for devices, not deal breaker, but it would make it truly great. Will definitely stay there again

A quaint and beautiful country side inn run by warm and gracious hosts, highly recommend!

Lovely property. New and modern building. Includes roof top bar. Friendly and helpful staff. Great location, spacious and clean room. Breakfast included which is very generous. We really enjoyed our short stay here. x 3 adults (mum/dad & adult daughter). NZ