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Rustic Hotel Isla Mujeres

2.0 star property

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Photo gallery for Rustic Hotel Isla Mujeres

Exterior
Interior
Exterior
Comfort Room | Free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Free WiFi
$78
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Av. Francisco I. Madero 8, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, North Beach
    ‪3 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Free WiFi, bed sheets

Comfort Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Free WiFi, bed sheets

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Rustic Hotel Isla Mujeres

Hotel in Centro - Supmza 001
This smoke-free hotel features free WiFi in public areas. Housekeeping is available once per stay.
Rustic Hotel Isla Mujeres offers 15 accommodations with air conditioning. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Public areas are equipped with complimentary wireless Internet access.

Rustic Hotel Isla Mujeres is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Rustic Hotel Isla Mujeres Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 0 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my time at the rustic hotel, its location was perfect just minutes from the ferry, a couple blocks to the beach and a couple blocks from the Main Street. Everything I needed during my time on the island was within walking distance. The room was clean and the staff was super friendly.
Stayed 7 nights in Nov 2025

6/10 Okay

Lini

Disliked: Amenities
When we got there, the WiFi was down so no WiFi during the stay. No toilet paper in the room, they cleaned the toilet but was not fully rinsed, some detergent was left on the toilet seat. Mosquitoes in the room. Front desk staff was friendly and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Yurika

Stayed 1 night in Nov 2025

6/10 Okay

Victoria Caeli

Liked: Cleanliness
Disliked: Amenities
The staff was so kind, helpful and welcoming, but in fairness to other travelers I'm sharing my unfavorable opinion of the stay. The room was clean but very spare, just one very bright overhead light with the switch by the door necessitating my phone light to see my way back to the bed. There were no windows except onto the interior public hallway also brightly lit, and no public space to sit or get fresh air. The room is claustrophobic, all white with a single white sheet for comfort at night. Needing air I sat on the doorstoop at night, directly into someone's spilled beer. The bed is hard, so if you have fibromyalgia like me it's a nightmare: I hurt all over today and barely slept. The safe was broken also. The room was inexpensive but not worth it: I regret not just leaving before it got too late. I feel badly leaving this review because the young couple running the place was so wonderful and I'm reluctant to hurt anyone's small business, but if I'd had this info ahead of time I would have chosen a different hotel. It might be fine for young travelers needing a very basic crash pad though! Owners: please place a bedside light and provide a blanket, and perhaps a chair or bench outside of the entry to prevent midnight beer-sitting on the stoop!
Stayed 1 night in Nov 2025

10/10 Excellent

Reinaldo

Stayed 1 night in Oct 2025

10/10 Excellent

Eugen

Stayed 3 nights in Oct 2025

10/10 Excellent

ALFONSO SALVADOR

Traveled with group
Liked: Cleanliness, property conditions & facilities
La habitación muy limpia, y confortable. El personal muy amable.
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025

2/10 Terrible

Alberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo el servicio, instalaciones no aptas para hospedarse.. Y para colmo te contactan semanas despues para decirte que tienes saldo pendiente en tu reserva. Cuando al momento de ingresar te cobraron el total de la estancia 🤔
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos estuvo bien. Superó por mucho mis expectativas. El hotel es pequeño pero confortable. Precios justos. Está súper ubicado. Mención especial para Magaly quien fue de gran ayuda: muy atenta y amable en todo momento. Cuando vuelva a Isla Mujeres, sin duda me hospedaré en ese hotel de nuevo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para alojarse. Muy céntrico y de fácil acceso. Ampliamente recomendable. Quedé tan satisfecho que extendí mi estancia en el hotel y en Isla Mujeres. 🤘🤘 Ya en otro post, describiré mi segunda estancia en el lugar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tabata Yaretsy

Stayed 1 night in Sep 2025

10/10 Excellent

Magali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo el lugar y el personal muy amable 😄
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar muy tranquilo cerca de la playa y muy cómodo, super recomendable, la gente del lugar muy atenta y amables, sin duda volveríamos a ir
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene excelente ubicación cerca del ferry y playa norte y hay varios restaurantes y bares cerca del hotel , el personal muy amable , el precio muy bueno, lo recomiendo al 100!
Stayed 1 night in Sep 2025

10/10 Excellent

Isadora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecta ubicación Recién remodelado Habitaciones cómodas
Stayed 1 night in Sep 2025

2/10 Terrible

Cesar

Stayed 1 night in Aug 2025