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Villas HM Palapas del Mar

4.0 star property

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Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, sun loungers
Lobby
Lobby
Poolside bar
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • 24/7 front desk
$133
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Letters
    ‪11 min walk‬
  • Place, Main Square
    ‪11 min walk‬

Room options

View all photos for Junior Suite

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite

8.6 out of 10
Excellent
(24 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite (Single)

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite (Single)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(12 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite sea front and private pool: 2 queen beds

  • 344 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed | In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cribs/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

Villas HM Palapas del Mar

4-star Isla Holbox hotel steps from Holbox Beach
At Villas HM Palapas del Mar, hit the beach, dine onsite at Restaurante Bufé, or enjoy a drink at one of the hotel's 2 bars/lounges.
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Villas HM Palapas del Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Villas HM Palapas del Mar features 2 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands.

Villas HM Palapas del Mar is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurante Bufé - Onsite buffet restaurant.

All inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and staff is friendly and helpful Would love to visit back again
Stayed 2 nights in Sep 2025

10/10 Excellent

Genesis

Stayed 2 nights in Aug 2025

10/10 Excellent

robin james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cute and charming. Very peaceful and n the beach. Breakfast buffet was varied and delicious.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Liked: Property conditions & facilities
Great
Stayed 2 nights in Aug 2025

8/10 Good

yodit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideal if you want to be directly at the beach!! Unfortunately, upon arrival in the evening, we noticed our sheets were stained as well as the pillowcases. Since it was the evening, they didn’t have any staff to change the sheets so we had a very uncomfortable night. When they came the next day after yet again requesting only the sheets were replaced not the pillowcases with stains visibly on there and we had to call them back. This made for an uncomfortable mindset of what else isn’t clean? There also wasn’t very much accountability or apologies for the inconvenience. The property outside is well kept & the breakfast was decent. I think the options could have more flavor, but maybe they are geared more towards Europeans taste buds. The make your own omelette station was nice. Overall, we would maybe stay here again, would just need to do a thorough review of the room immediately on arrival.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 6 nights in Jun 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Chloe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jerri Lynn

Stayed 4 nights in Aug 2025

8/10 Good

Carrie

Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the beach is just a short walk across the street from the hotel. My daughter loved the pool in our room. Breakfast was good. The room was super clean.
Stayed 1 night in May 2025

2/10 Terrible

derek

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Ioulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo, comida puede mejora
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean. Great beachfront. Dining areas are beautiful.
Stayed 5 nights in Jun 2025

4/10 Poor

Diego

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food was not very good, staff seem new so not much help.
Stayed 1 night in Jul 2025

10/10 Excellent

FARHAD

Stayed 3 nights in Jun 2025

8/10 Good

Marco Polo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Holbox and we found an amazing property.. The staff and service was fantastic! I will definitely be back again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, this was our second stay and we love it. Recommend 100%
Stayed 7 nights in Jul 2025

8/10 Good

Cari, Kihei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to Holbox. The hotel was nice, our room was ready upon arrival. We were given RM 51 which was an upgrade which included a private plunge pool. Also, for being an Expedia member we received a bottle of Champagne. The property is pretty, the decorations are also nice. The plunge pool was nice to have and they cleaned it daily for us. The room had a great AC and the bathroom had plenty of hot water and water pressure was great. That’s not always a given on an island. We did the all inclusive, not the upgraded one. The mixed drinks were always really good and we had several, we didn’t even notice the well liqueur they were so good. The waiters and bartenders were great. We even had great service at the beach. You can order off the snack menu at the beach. The steak and chicken they use for the fajitas and nachos is so tender and flavorful. The Ceviche was fresh and really good as well. The breakfast buffet had plenty of options and we chose to eat out for dinner. The neighboring restaurant Parador 33 was delicious. Best meal of the trip. It’s an Argentine Steak and seafood place. The Octopus Carpaccio was to die for and so was the steak. The staff were super friendly. The taco stands in town are also fabulous. It was a great trip. I only took off 1 star because the shower and sink had some draining issues, but it wasn’t that big of a deal for us. We also had massages by Alma in the sister hotel. It was fabulous, and the price was fantastic.
Stayed 5 nights in Jul 2025

10/10 Excellent

Aubrey Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing place to vacation
Stayed 5 nights in Jun 2025

8/10 Good

Elliott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful spot for a reasonable price right on the beach! My wife and I came here for our honeymoon and we have no regrets! We partially loved the beach side drink and snack service included in the all inclusive package we got! Thought we’d get tired of mojitos but they were just so good! The food was excellent as well! Each day has a theme for the week we were there and all of them were very good! Our favorite was the BBQ and Mexican themes! The only thing we were disappointed with was the shower, the water pressure was sometimes non-existent and it took about 5 minutes to heat up which was kinda annoying… Overall, we loved our stay and would definitely come back again!
Stayed 6 nights in Jul 2025

6/10 Okay

Christine

Shower
Stayed 6 nights in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities
Todo te quieren cobrar extras la puerta no cerraba el refrigerator no enfriaba y no ofrecen sodas en el cuarto y para el precio solo x el cuarto to much
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and island. Definitely going back!
Stayed 2 nights in Jun 2025