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Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Feb 26 - Feb 27

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite with Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Mediterranean hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. A total renovation of this property was completed in November 2022.

Hotel Casa HX - Adults Only is a smoke-free property.

  • Tile flooring in public areas
  • Couples/private dining
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Year Built - 2019
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 19
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Room Amenities

Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually decorated
  • Pillow menu
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Roof Top HX - This rooftop bar serves breakfast and lunch.

Spa Services

  • Facial treatments
  • Massages on beach
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available through room service

Minimum guest age is 18

No gap period between guest stays

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Casa HX Hotel Isla Holbox
  • Casa HX Hotel
  • Casa HX Isla Holbox
  • Casa HX
  • Hotel Casa HX
  • Casa Hx Isla Holbox
  • Hotel Casa HX Adults Only
  • Casa HX Optional All Inclusive
  • Hotel Casa HX - Adults Only Hotel

Hotel Reviews

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