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Inchcolm Vacation Packages

Excellent breakfast

After raising the complaint The manager promptly came to the property and took care off them. Thus ending the saga on a note.

A nice small hotel in a very busy part of the old town. The hotel is located in an interesting area but not easy to access. Rooms are tiny but air conditioning worked well. Staff was extremely helpful providing tips and advice. Breakfast is served in a connecting restaurant but was disappointing with limited selection and little variety. I’m glad I had the opportunity to stay at the Grassmarket Hotel but don’t think I would choose to stay at the hotel in the future.

My smallish room was on the first floor and had not much space to sit other than the bed. Forget any desire for fresh air, as there was no window to open. What it did have was a door that opened onto a garden area. Unfortunately, it was a common garden area also used by the other rooms. Therefore, unless you wanted uninvited visitors, you could not leave it open overnight when the room was warm and stuffy. The carpet in front of the bathroom door had a large stain. As for the bathroom, it was not cleaned for two consecutive days. Only when I told the manager about it did she come to clean it herself. Lacking much space, not having a window, and questioning the room's cleanliness, I was uncomfortable the entire week. Although I asked for a better room, none were available. When I arrived after midnight, after a long international flight, the night person was hesitant when I asked for assistance with my luggage, but reluctantly agreed to help. In short, the room was not designed for comfort. On the positive side, the hotel is well located and has a pleasant atmosphere. Also, the restaurant food and service were good.

Clean, comfy and very friendly!