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Customer service training with a few of the staff is suggested . When issues were brought to the attention of management they were taken care of.

Despite our room looking down on a major road it was surprisingly quiet at night. Location was very good, especially if you plan on hitting the Kappabashi kitchenware town looking for good knives or further down to Asakusa Nakamise-dori, or a different direction to or Ameyoko Market. Very comfortable and well outfitted.

We really enjoyed the property and the staff were very helpful from the very start. Rana and his colleagues helped us whenever we needed anything. The room was clean and very functional and the location was excellent and close to everything. In fact we are returning in two weeks 🙂

Excellent hotel in great location. Staff were helpful when needed and it was great to have a lovely restaurant on site.