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The fit and finish furnishings decor were all outstanding, location on the river just added to the experience

Check in was quite slow. Slowest check in u have experienced in a long time

This was the most luxurious and amazing stay we have ever experienced! The staff was phenomenal ensuring our stay was simply magical! The ambience can not be matched! We were treated royally our entire stay. We will definitely return to this establishment anytime we visit Cologne! We were even able to meet the owner and he was very gracious! Hands down the best stay and experience ever!! We could not have asked for better accommodations to celebrate our Anniversary! Most Sincerely, The Browns

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

Location is close to train station but in a sketchy area. Room had bed bugs. We were given another room which also had bed bugs and were not comfotable staying at this property, we had to find another hotel at 2am. Staff was helpful but couldn’t speak english which made it difficult during the situation. We did receive a refund from the hotel as expedia pushed for one. Would not recommend staying here