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SureStay by Best Western Baytown

2.5 star property

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Photo gallery for SureStay by Best Western Baytown

Microwave
Exterior
Lobby
Business center
Desk, laptop workspace, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
802 Park Street, Baytown, TX, 77520
  • Place, Houston Methodist San Jacinto Hospital
    ‪3 min drive‬
  • Place, Pirates Bay Water Park
    ‪5 min drive‬
  • Place, Baytown Nature Center
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette

Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchenette

Desk, laptop workspace, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay by Best Western Baytown

Baytown hotel with free breakfast
This smoke-free hotel features a microwave in a common area, a business center, and dry cleaning. Free continental breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay by Best Western Baytown offers 36 accommodations, which are accessible via exterior corridors and feature designer toiletries and hair dryers. Accommodations offer separate dining areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries.
This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

SureStay by Best Western Baytown is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Surestay By Baytown Baytown
SureStay by Best Western Baytown Hotel
SureStay Hotel by Best Western Baytown
SureStay by Best Western Baytown Baytown
SureStay by Best Western Baytown Hotel Baytown

SureStay by Best Western Baytown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 16 out of 61 reviews
Rating 6 - Okay. 11 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 6 out of 61 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Stayed 1 night in Jun 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

8/10 Good

Louie, San Antonio Tx

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It’s ok. They have a kitchenette but nothing to cook with. They want a $30 deposit to get cook wear. Other than that it was alright.
Stayed 6 nights in Jun 2025

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Alvin

Stayed 1 night in May 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2025

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities
Blood splatter on walls
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2024

8/10 Good

Juan I

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

dave

Disliked: Cleanliness

Not worth it

A room that fits four only had towels for two. 2 conditiners but no shampoo. Bugs in the floor. Cleaner smell stunk up the room (permanent smell). Breakfast was abysmal: 2 yogurts, 1 banana, and 1 package of muffins in the entire breakfast area. ...and this form won't even let me upload photos!
Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We enjoyed our stay for one night. Clean and convenient. I would definitely stay again.
Stayed 1 night in May 2023

6/10 Okay

Luis

Disliked: Cleanliness, property conditions & facilities

Dirty Sheets

Sheets were dirty and still had scabby skin on them. Had to go to front desk and ask for clean sheets to change myself
Stayed 1 night in Apr 2023

10/10 Excellent

Maikel, HIALEAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2023

10/10 Excellent

Orlando

Stayed 1 night in Apr 2023

10/10 Excellent

eddy

Liked: Staff & service, property conditions & facilities
I would stay again...
Stayed 1 night in Oct 2022

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New with all amneties
Stayed 1 night in Jul 2022

10/10 Excellent

Natalie

Stayed 1 night in Jun 2022

8/10 Good

Apolonio

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast section and items offered were subpar
Stayed 1 night in Apr 2022

2/10 Terrible

Meredith

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At around noon I received a confirmation call from Sure Stay asking when we would be arriving. We confirmed the time and they said “see you soon!” When our party, a man, a pregnant woman and a toddler arrived at the property they informed us that they had overbooked themselves and could not accommodate our reservation but would be happy to take our credit card for $130 and secure a motel down the street. I called the motel and rooms were $70 and the place was filthy. No thanks. We had to frantically search the area for a safe, clean hotel.
Stayed 1 night in Apr 2022

6/10 Okay

William

Traveled with group
Stayed 2 nights in Apr 2022

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racing trip to Houston Raceway Park.

Room was clean and comfortable. Good a/c, nice shower and good toilet. Noisy room, you could everyone walking above you and on the sidewalk. Not a good area of town for a family especially with small kids. Homeless all around the area.
Stayed 3 nights in Apr 2022

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay!

The hotel was very clean. Checkin was easy. Well lit parking lot. Good hotel to stay at.
Stayed 2 nights in Apr 2022

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022