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Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Meeting facility
Coffee service
Meeting facility
Desk, iron/ironing board, cribs/infant beds, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry
$78
includes taxes & fees
Jan 4 - Jan 5

Explore the area

View in a map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, Philips 66
    ‪7 min walk‬
  • Place, Harwin Drive Shopping District
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 305 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 359 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites West Chase

Hotel in Westchase
This hotel features a fitness center, coffee/tea in a common area, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Quality Inn & Suites West Chase features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Event facilities measuring 495 square feet (46 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Onsite self parking is complimentary.

Quality Inn & Suites West Chase has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 272 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 220 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

RANDALL

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very dirty had roaches in the hallway and in my room. Hotel staff was not friendly at all. Will not stay there ever again. And do not recommend anyone staying there no matter how low your budget.
Stayed 5 nights in Sep 2025

2/10 Terrible

Kimberly, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach infestation
Stayed 1 night in Sep 2025

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Olivier

Stayed 2 nights in Sep 2025

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hair on the clean towel, cockroaches on bathroom wall! The smell was horrible!
Stayed 2 nights in Aug 2025

6/10 Okay

Steven

Disliked: Cleanliness, property conditions & facilities
the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night
Stayed 1 night in Aug 2025

4/10 Poor

Shahnawaz

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel
Stayed 1 night in Aug 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was greeat
Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wandalisse

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all, great breakfast, comfy room

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens
Stayed 1 night in Aug 2025

10/10 Excellent

helmi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Riesel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Huy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Shekanah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice
Stayed 1 night in Jul 2025

4/10 Poor

Fatiha

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that
Stayed 1 night in Jul 2025

10/10 Excellent

Neidine

Stayed 2 nights in Jul 2025

8/10 Good

Sinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time in a row that ive booked here cuz i do like it but ive noticed Roaches. Also my watch had fell by one of the furniture i moved it to get it and there was trash I mean the cleaning ladies can do better other than that it was good.. One last thing i liked that they did the House keeping but it was done w/o us knowing until afterwards just please be considerate to next time just ask us if we want it or Not.
Stayed 1 night in Jul 2025

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities
okay
Stayed 1 night in Jul 2025

2/10 Terrible

Kimberly, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2025

10/10 Excellent

Daveion

Stayed 1 night in Jun 2025

6/10 Okay

Kala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 1 night in Jun 2025