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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

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Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby
Meeting facility
Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
$79
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
3134 Old Spanish Trl, Houston, TX, 77054
  • Place, Hermann Park
    ‪13 min walk‬
  • Place, Houston Zoo
    ‪5 min drive‬
  • Place, MD Anderson Cancer Center
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

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About this property

MainStay Suites Texas Medical Center/Reliant Park

Hotel in Astrodome
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Weekly housekeeping is available.
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Texas Medical Center/Reliant Park features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. A complimentary area shuttle within 3 mi is available for guests. Onsite self parking is complimentary.

MainStay Suites Texas Medical Center/Reliant Park is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from October 01 to February 25
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Reviews

MainStay Suites Texas Medical Center/Reliant Park Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 97 out of 1001 reviews

Reviews

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service
Manager is unresponsive to any concerns. Denied stay to an 18 yr old but would not issue a refund or provide documentation stating that he was not allowed to stay due to age restriction. It was an honest mistake but the manager refused to issue a refund or respond with the information requested. I’ve never experienced this type of unprofessionalism by a manager of an organization. This person should not be a manager.
Stayed 1 night in Aug 2025

2/10 Terrible

Erin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay there again bugs dont do refunds if they mess up your account.
Stayed 1 night in Aug 2025

8/10 Good

Tanisha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It is a very reasonable price for a couple of days stay. Pillows and mattress is not comfortable. Quiet but safe environment.
Stayed 3 nights in Aug 2025

2/10 Terrible

Gloria

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front staff was very rude when I tried to explain something . Did not appreciate it the rudeness will never go back got charged twice for hotel room don’t know if will get back the differences
Stayed 1 night in Aug 2025

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

nischal

Stayed 2 nights in Aug 2025

6/10 Okay

Maurice

Stayed 2 nights in Aug 2025

2/10 Terrible

Demarcus

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
The a/c stopped working so we couldn't sleep the whole night and the new people are not good at understandin. I was trying to recheck in and was prepaid room but was telling me I owed taxes but all that was included on my receipt from my prepay..
Stayed 6 nights in Aug 2025

8/10 Good

Boyang

Stayed 2 nights in Aug 2025

6/10 Okay

Dona, Las Cruces

Business traveler
Liked: Cleanliness, staff & service
I have stayed here numerous times. Hotel is in need of remodeling but that appears to be ongoing. The shuttle was in the shop during this trip but hotel provided complimentary uber.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel was clean and comfortable.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 queen bed with a pullout couch. First room pull out couch was beyond broken that it didn’t even open. Could not find front receptionist for a good 15mins, as she left the area and didn’t leave a sign or notice that she would be returning. Once back she changed us rooms with fixed pull out bed but room was infested with roaches coming out of different areas. Would never return.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place To Stay For A Concert Or Sporting Event!
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Stayed 2 nights in Aug 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Halee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Roaches

They charged $100 refundable deposits without letting us know first. The first room we were put in had roaches everywhere. We asked for a different room, and the receptionist was so nice and switched us to a newly remodeled room. The remodeled room had a large gas at the floor and the door, but didn’t see roaches scattering. Staff was great. Accommodations weren’t.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Customer Service & Transportation Shuttle Sv

Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
It’s dated but it’s a great deal for the money and a great shuttle to MD Anderson with a very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel went above and beyond the whole hotel was amazing it totally exceeded my expectations and the price was well worth it better than the hilton and la Quintana i was totally surprised but i was so expressed by the cleanliness of the hotel and the staff were so awesome best hotel ever definitely going to be returning soon
Stayed 1 night in Aug 2025

6/10 Okay

Darrell

Stayed 1 night in Aug 2025

6/10 Okay

Kim

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff were very friendly! The area seemed very "shady" and somewhat unsafe. There was a security officer stationed at the front desk at night. The rooms were mediocre and had a very 80's vibe. Smell of the room was musky and old smelling. Bed was beyond horrible. I couldn't sleep at all, tossing & turning all night.
Stayed 1 night in Aug 2025

2/10 Terrible

Jose, Fort Worth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Fix the Fire alarm.
Stayed 1 night in Aug 2025

4/10 Poor

Twyla

Disliked: Staff & service, property conditions & facilities, room comfort

Not satisfied

We have been staying at Main Stay for almost a year now because of Medical issues and all of a sudden they have been putting us in crap rooms that are by the maids area and not what we ask for. We ask for 2 beds and they keep putting us in a one bed. The rooms has 84 percent humidity or moir it keeps my husband sick for weeks
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Traveled with family
Liked: Room comfort
Disliked: Staff & service
It’s an older hotel and the fold out bed was old and in bad shape. There is no way I would have pulled it out to sleep on so me and my sister slept together, lol. The room was really small but clean. It was cool and bug free. We were there for two nights and had to ask for clean towels as they don’t offer daily housekeeping.
Stayed 2 nights in Jul 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice notel

The motel was clean and the temperature in the room was great. The bed and couch were comfortable. Coffee was available all the time and it was good. Tea was available. They have a free shuttle that will take you anywhere within 3 miles. There is a small pool and a fitness center. The staff were all pleasant and helpful. This motel is very close to the Astros' baseball field and medical facilities The only thing that would have made it better is breakfast. I would recommend this motel. It was reasonable.
Stayed 1 night in Jul 2025