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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

View from room
Lobby
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes
Outdoor pool, open 10:00 AM to 9:00 PM, cabanas (surcharge)
Lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$99
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, Artcar Museum
    ‪4 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade) | Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, memory foam beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, memory foam beds, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3-star hotel in Northside
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to meeting rooms and coworking spaces. Event facilities measuring 175 square feet (16 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.
Heights House Cafe - This poolside café specializes in local cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Heights House Cafe

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 6 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 497 out of 1007 reviews
Rating 8 - Good. 202 out of 1007 reviews
Rating 6 - Okay. 128 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 109 out of 1007 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Staff & service
The room was excellent and the whole stay was wonderful but they have some of the best staff ever I want to thank them for my wonderful stay one of my favorite hotel now definitely will be back
Stayed 4 nights in Oct 2025

2/10 Terrible

Hizkel

Stayed 2 nights in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
100
Stayed 4 nights in Aug 2025

10/10 Excellent

hernando

Stayed 1 night in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Sep 2025

10/10 Excellent

Lazaro

Stayed 2 nights in Sep 2025

8/10 Good

jessica, College Station

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cute and easy to navigate. It is close to downtown Houston. Just about 6 minutes to Main Street. There's an overall lively vibe. And the staff was friendly. The bar and restaurant were not currently open, but everything else was nice. They had a good DJ on Saturday.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 4 nights in Sep 2025

2/10 Terrible

Sheilah Rene

Disliked: Cleanliness, property conditions & facilities
It was a motel!!! The internet was misleading! The area wasn’t the greatest with the homeless people around the property! There was no restaurant/bar . The staff was nice and made us feel welcome. It needs a lot of work! The outside area with the pool seems like it would be nice if everything was up and running.
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert

Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property but only had pastry breakfast. No mini fridge in the room. Also took into consideration it looked like they may have been under new management due to bar area not open yet.
Stayed 1 night in Sep 2025

6/10 Okay

Jose

too far for the games
Stayed 5 nights in Sep 2025

8/10 Good

Daritza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos con niños y la piscina estaba limpia muy buen hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Ginger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for out of town people on a budget. Pool area is great, and the staff was fantastic. I do wish the room had a mini fridge and microwave though.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the commons/patio area
Stayed 1 night in Sep 2025

2/10 Terrible

Keith

Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Traveled with family
Disliked: Amenities
I was told no kids outside after 3pm same as check in time. so I left my son home because he wouldnt be able to enjoy the pool. That ws a lie there were 4 kids in the pool til closing. Your site said there was restaurant and bar available that was not and has not been available since last month. Your site said free breakfast all they had was free coffee. Front desk said it’s expedias wrong for not updating the site.
Stayed 1 night in Sep 2025

8/10 Good

Breyana

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Rating: 3.7 Check-in was seamless, and we were pleasantly surprised to recognize the hotel manager from our time living in HTX—such a friendly face to kick off our stay. The staff was accommodating to all of our needs. Our first room was super cute and exactly as described, but we ran into two issues: a shower that didn’t drain well (standing in your own shower water isn’t ideal) and, unfortunately, spotting a small roach. Not the big tree roaches you occasionally see in Texas, but the tiny ones—the kind that let you know there are more around. We stomped the first one and reported both issues to the front desk. To their credit, maintenance came quickly to fix the shower. But later that night we saw another small roach, and at that point, it was a firm nope from us. The front desk staff was very apologetic and quickly moved us to another room. From there, the rest of our stay was smooth and enjoyable. The pool area was lively, full of hotel guests, with music bumpin’ and great vibes all around. Definitely the spot if you’re looking for a good time without ever having to leave the hotel. Overall, we enjoyed our stay and would consider coming back—but the hotel absolutely needs to address the roach issue. That’s the only thing holding this back from being an easy 5-star experience.
Stayed 5 nights in Sep 2025

2/10 Terrible

Deshawn

Stayed 1 night in Jun 2025

6/10 Okay

Baby

Stayed 4 nights in Sep 2025

4/10 Poor

Kobloh-Obase

Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnot stay & I would like a refund. The place didnot look anything like the photos posted
Stayed 1 night in Sep 2025

10/10 Excellent

Raquel Elizabeth, Sarnia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with a great pool/lounge area, Very cool vibes, Was sad that the bar wasn't available. Staff was super helpful and friendly.
Stayed 4 nights in Aug 2025