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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

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Photo gallery for Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Lobby
Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool
Exterior
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area | LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
$109
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
28099 I 45 N, The Woodlands, TX, 77380
  • Place, Memorial Hermann
    ‪3 min walk‬
  • Place, Woodlands Mall
    ‪12 min walk‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

One-Bedroom Deluxe King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds, Deluxe Mobility/Hearing Access Room, Tub W/ Grab Bars, Non-Smoking

  • Sleeps 4

Deluxe King Room With Roll-in Shower-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

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4.5 out of 5, Wonderful, 1,033 reviews
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About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

The Woodlands hotel close to Cynthia Woods Mitchell Pavilion
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Heritage Inn & Suites The Woodlands, Trademark by Wyndham provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Heritage Inn & Suites The Woodlands, Trademark by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Reviews

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1057 out of 1618 reviews
Rating 8 - Good. 329 out of 1618 reviews
Rating 6 - Okay. 132 out of 1618 reviews
Rating 4 - Poor. 57 out of 1618 reviews
Rating 2 - Terrible. 43 out of 1618 reviews

Reviews

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the seclusion and the beauty of the property. It seemed more upscale and the inside lobby was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yvette

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The showers were ice cold, would not heat up. Otherwise a clean and quiet room that is well located.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Aug 2025

10/10 Excellent

Waseam, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place
Stayed 1 night in Jun 2025

6/10 Okay

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Not too bad of
Stayed 1 night in Jul 2025

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities
The staff were mean to us and others. The only nice person was the Hispanic one. I believe the person who checked us in was the manager, and he was rude. Sadly, we can't give them a better review. The breakfast was good, and the location was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very nice. Room clean and quiet
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, facility i usually have excellent satisfaction but not so much this time. Put me with a connected room and they were noisy men. And putti g a brain trauma victim next to that is not good or ha i g a female to a connected room of men period is unsafe and they were noisy themselves.and the tub was full of hair and around the toilet was not clean. But usually all is excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

2/10 Terrible

Don

Traveled with family
Disliked: Staff & service, room comfort

Very poor customer service and resolution.

We reserved 3 rooms for 2 nights with a party of 9 family members. Went to check into the hotel and was allowed to check in without being notified that the entire building was without hot water. It would have been professional and appropriate to let us know the building was without hot water and ask if we would like to wait for resolution for make alternate reservations and another chain. We had to find out on our own that we were unable to take showers. This was late on a Friday night and when asked for a refund, we were told only a manager could approve and would not be in until the morning. We were forced to make alternate reservations at another hotel chain. On trying to contact management the next day, we were told he was not in. After contacting him on the following Monday, I was told he would have to check into it. After 3 more calls, he is still not returning my call in which he said he would need to verify when the keys were turned in (Which was within the hour after check in). In calling the Corporate office, we were told it would take a week for any possible resolution. I highly recommend only using Mariott Hotel chains as front desk personnel has full authority to resolve any issue without management approval.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The Heritage Inn and Suites exceeded my expectations. My room and rest of the hotel were extremely clean (one of my top priorities for a hotel). My room was very quiet and I felt safe being alone going to and from my car at night. The guest pantry instead of vending machines was a nice idea. I noticed my room was missing a safe which would have been nice to have but had no problems with any of my belongings being bothered. I did not get to try the hot breakfast so cannot review it. Overall, it was a very relaxing and comfortable place and I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

RAPHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rick

Stayed 1 night in Jul 2025

8/10 Good

MARION

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location close to the Woodlands Mall, the property is clean even if the building is older. First night though, the hot water didn’t work, but the next day it was fixed. Walls were also thin and I could hear the people next door. It was still a good stay and good value for the money.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda Sue

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Happy with the Facility and the Staff. They were very helpful and took care of any questions we had. A Smile on Everyone's face
Stayed 5 nights in Jul 2025

10/10 Excellent

Karonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Stacey

Stayed 1 night in Jul 2025

8/10 Good

Ashley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

8/10 Good

Javier

Liked: Staff & service, property conditions & facilities
Check in slow due to lack of stafg
Stayed 1 night in Jul 2025