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Candlewood Suites Houston Medical Center by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Property amenity
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
$91
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
10025 S Main Street, Houston, TX, 77025
  • NRG Park
    ‪17 min walk‬
  • NRG Stadium
    ‪2 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Roll-in Shower (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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Lobby

Wyndham Houston near NRG Park/Medical Center

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 1,153 reviews
Wyndham Houston near NRG Park/Medical Center

About this property

Candlewood Suites Houston Medical Center by IHG

Hotel in South Main
A 24-hour fitness center, a 24-hour business center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Candlewood Suites Houston Medical Center by IHG has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 264 out of 796 reviews
Rating 8 - Good. 250 out of 796 reviews
Rating 6 - Okay. 124 out of 796 reviews
Rating 4 - Poor. 79 out of 796 reviews
Rating 2 - Terrible. 79 out of 796 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Rajivkumar

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The carpets in the hallways are dirty and stinky. They need to be overhauled. The room had roaches in the bathroom. The toilet would not flush (this was fixed). The basin was partially clogged. The room had a stench.
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

Traveled with family
Disliked: Property conditions & facilities
The property is very old. You can tell it’s been painted a lot and the carpets are dirty. Couch and chair in the room was dirty. The area is sketchy. The staff was very nice and accommodating.
Stayed 1 night in Jun 2025

2/10 Terrible

Sadia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Couldn’t even shower due to bugs in shower, no face towels, no tissue in bathroom
Stayed 1 night in May 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I wanted to be staff was nice too
Stayed 2 nights in May 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant

Front desk often not there, sofa bed broken, microwave didn’t work. Stove didn’t work. Gym equipment in bad shape.
Stayed 4 nights in Apr 2025

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very hard to find. Also it extremely hard to get into the property. There needs to be some sign or something to bring attention to the property, to make it easier to locate the actual driveway to enter the property.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Stayed 1 night in May 2025

10/10 Excellent

Kyler

Stayed 1 night in May 2025

4/10 Poor

Felix

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I knew going in that this wasn’t a top-rated hotel, so my expectations were reasonable. However, there are some basic issues that could easily be addressed to improve the guest experience and overall ratings. During my stay, I found roaches in the room, the top of the fridge was dirty, and there was an exposed electrical outlet—serious safety concerns. The linens were worn out, the furniture was stained, and the door card reader was unreliable and often took multiple tries to work. Small improvements and attention to detail would go a long way in making this place more comfortable and better reviewed. Cleanliness and basic maintenance shouldn’t be overlooked, no matter the hotel rating.
Stayed 2 nights in May 2025

2/10 Terrible

Brenna

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Damien

Good
Stayed 2 nights in Apr 2025

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort

ROACHES! Zero Stars

Cockroaches! Enough said. Shabby and run-down - broken washers & dryers, pool closed, dirty carpet throughout. Unsafe are, neighboring buildings had armed guards patrolling their lot. I would NEVER recommend this hotel.
Stayed 3 nights in May 2025

2/10 Terrible

Laura

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. This was a horrible experience. Pictures on Expedia not true reflection of property. The hotel smelled horrible. Had to hold my breath from elevator to my room due to the stench. Felt very unsafe on property. Appeared part of the hotel was being used for housing. We had to switch rooms mid stay due to noise from room above us. The new room had wet carpet from the air conditioning unit to under our bed. I left two days early with no refund. No reflection on the staff and I feel this is more management but stay away from this hotel!
Stayed 6 nights in May 2025

2/10 Terrible

Connie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was fairly clean; however, the recliner was very dirty. Kitchen cupboard was falling apart (literally) on the inside and there was a missing cabinet or vent above the stove. The bathroom vanity was missing a door and support on the right side of its shelf. Tub was clean, but appeared to be very dirty. Unpleasant smells in the hallways and rooms.
Stayed 3 nights in May 2025

4/10 Poor

Evelyn

Stayed 1 night in May 2025

2/10 Terrible

Evelyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Tomas

Traveled with family
The room was infested with roaches!.. we had to leave the room around 3 am since the condition of the place was unsanitary!.. they did not have another room to offer us.. Very disappointed it was a horrible experience !.
Stayed 1 night in Apr 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Pamela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Will not go back

Were given one room. Went upstairs to room. Walked in and it smelled of urine. Went back down stairs and given a new room. The room smelled very musty. Had to buy air freshner to help. No hand soap in the bathroom and no hair dryer.
Stayed 1 night in Apr 2025

2/10 Terrible

jessica

Stayed 1 night in Mar 2025

4/10 Poor

Cotina

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bugs

There was bugs and the sheets on the bed was dirty or stained but I think dirty because there was hair in the bed. The mattress on the sleeper sofa was so dirty it looked like sumn from a murder scene and it was so thin you could feel the springs from the frame. The air vent to the bedroom didn’t work and it was hot in the bedroom.
Stayed 2 nights in Apr 2025

6/10 Okay

Garren

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

krystyna s Shan'ta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

2/10 Terrible

Cody

Stayed 7 nights in Mar 2025

8/10 Good

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025