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Best Western Premier Ashton Suites-Willowbrook

3.0 star property

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Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Reception
Exterior
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
$99
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
7495 W Greens Road, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪7 min walk‬
  • Place, Sam Houston Race Park
    ‪3 min drive‬
  • Place, Vintage Park
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Premier Ashton Suites-Willowbrook

3-star hotel in Willowbrook
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool.
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 6 years old are not allowed in the swimming pool or fitness facility.

Best Western Premier Ashton Suites-Willowbrook features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Premier Ashton Suites-Willowbrook is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Premier Bar & Grill - This bar serves dinner only.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool or fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Reviews

Best Western Premier Ashton Suites-Willowbrook Reviews

8.4

Very Good

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 415 out of 700 reviews
Rating 8 - Good. 134 out of 700 reviews
Rating 6 - Okay. 57 out of 700 reviews
Rating 4 - Poor. 29 out of 700 reviews
Rating 2 - Terrible. 65 out of 700 reviews

Reviews

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities
Clean great service
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

6/10 Okay

Henry

Traveled with family
Liked: Cleanliness, amenities
I didn't like the smell in lobby. Everything else was good
Stayed 5 nights in Jun 2025

4/10 Poor

Ciarah

Stayed 1 night in Jun 2025

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness and the fact they clean the remotes. The price was well worth it and cheap and the soaps were nice Water pressure is super weak
Stayed 2 nights in Jun 2025

8/10 Good

Kenya

Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel over all, room clean and nice, comfortable beds, great service. Conveniently located, close to restaurants and shopping.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hamilton

Stayed 1 night in May 2025

6/10 Okay

Yosvany

Traveled with family and small children
Liked: Amenities
The hotel itself was okay. There were some roaches in the room, which we took care of. The manager was not so great. There were unexpected fees, which we had to pay regardless of whether we agreed or not. I don't know if I'll stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel several times and have not been disappointed.🤗
Stayed 2 nights in Jun 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and better than average breakfast. Would stay here again.
Stayed 2 nights in Jun 2025

6/10 Okay

Janie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was beautiful and very well maintained; however the clerk was anything but accommodating. He was downright rude and argumentative. When asked for extra pillows, he said there were none. He managed to find one and told us that guests brought their own pillowcases when extras were needed. (Due to a medical condition, it is necessary to almost sit up to sleep & not always possible to travel with extras). The water was lukewarm at best - his response was the water is hot. The clock radio had a USB port but the radio did not work - his response was there is nothing wrong with the radio. We were not complaining but thought management would want to address the problems for the next guest.
Stayed 1 night in May 2025

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
It was pleasant!
Stayed 1 night in May 2025

10/10 Excellent

Jacque

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ShaQuala

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

STACY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was great. Room was clean. I didnt appreciate getting charged for extra occupants. I don't think i have ever been charged for extra occupants. Also, no extra toilet paper in room. I guess you would have to request it.
Stayed 2 nights in May 2025

8/10 Good

krystal

Liked: Staff & service
Cleanliness of the hotel was great, and the air conditioning worked efficiently
Stayed 2 nights in May 2025

10/10 Excellent

Dewayne

Stayed 1 night in May 2025

4/10 Poor

Francisca, reno

Stayed 3 nights in May 2025

2/10 Terrible

Ronntasia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was very unprofessional and was trying to charge me for a guest sitting in the pool area with me. My guest did not get in the pool, only sat at the table with me. When getting breakfast the lady in the dining area kept staring at my kids while they were fixing their food. Then she started following my kids around even though they were being supervised by me and their father. She would stand right behind them while fixing their food and after my daughter finished fixing her waffles and added chocolate syrup the lady took the syrup and put it in the kitchen. The cameras can be checked to verify this information.
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. It’s convenient, clean and comfortable. Stayed her a few times .
Stayed 1 night in May 2025

6/10 Okay

Becky

Liked: Cleanliness, staff & service
Disliked: Amenities
This property didn’t have the amenities that were listed on the website such as cocktail lounge or restaurant that are standard in a Best Western Premier Property. The in room outlets did not work Nice average hotel
Stayed 3 nights in May 2025

6/10 Okay

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and it was good for our stay.
Stayed 2 nights in May 2025