See all properties

Best Western Plus Downtown Inn & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Downtown Inn & Suites

Outdoor pool, sun loungers
Reception
Free daily buffet breakfast
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

$148
includes taxes & fees
Oct 7 - Oct 8

Explore the area

View in a map
915 W Dallas St, Houston, TX, 77019
  • Place, Toyota Center
    ‪2 min drive‬
  • Place, Daikin Park
    ‪2 min drive‬
  • Place, George R. Brown Convention Center
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

8.6 out of 10
Excellent
(7 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

City view from property

The Whitehall Houston

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,763 reviews
The Whitehall Houston

About this property

Best Western Plus Downtown Inn & Suites

3-star hotel in Fourth Ward
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Best Western Plus Downtown Inn & Suites provides a hot tub and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Onsite parking is available (surcharge), along with a car charging station.

Best Western Plus Downtown Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 20.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Reviews

Best Western Plus Downtown Inn & Suites Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 764 out of 1029 reviews
Rating 8 - Good. 182 out of 1029 reviews
Rating 6 - Okay. 45 out of 1029 reviews
Rating 4 - Poor. 17 out of 1029 reviews
Rating 2 - Terrible. 21 out of 1029 reviews

Reviews

6/10 Okay

BRYON J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Spacious rooms & nice pool
Stayed 1 night in Jun 2025

10/10 Excellent

gilberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean only issue small parking lot
Stayed 1 night in Jun 2025

10/10 Excellent

Liliana, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was so nice. Loved how they had security outside throughout the whole day & night. Will definitely come back
Stayed 2 nights in Jun 2025

6/10 Okay

Prakash

Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The pool was nice.
Stayed 2 nights in Mar 2025

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the staff was very kind and helpful, parking lot security was present, breakfast was great. My only concern was the misleading “free parking” advertisement. Hotels.com says customers enjoy the “free” parking. However, there is a $20 nightly fee for parking. Whether this policy has been changed or updated, it is misleading for someone who is not expecting to pay an additional $20/day for parking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy no problems and the room was fabulous. The only thing is that on the Travelocity site. It said that parking was included however it was not there was a $20 charge for parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Meghann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to downtown but, NOT in downtown. Place is awesome except for pillows. Both my friend and I had trouble sleeping cause the pillows were uncomfy.
Stayed 2 nights in Jun 2025

10/10 Excellent

sandra lyz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place & great location in Houston
Stayed 2 nights in Jun 2025

10/10 Excellent

Atanu, Austin

Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Over all good experience food was hard to find area was decent.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP ACCESS
Stayed 1 night in Jun 2025

10/10 Excellent

Fredy, SANFORD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning, breakfast people nice, swimming pool Room space
Stayed 1 night in Jun 2025

4/10 Poor

Jon, Fort Worth

Stayed 1 night in Jun 2025

2/10 Terrible

tracy

Stayed 1 night in Jun 2025

4/10 Poor

Nathaniel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Pay through hotels.com not at the site

Not enough characters allowed to explain my horrible experience. Long story short Best Western locked my credit card with failed attempts to approve charges. I booked 2 rooms and called ahead so that they could approve the charges in 1 swipe. They approved the "incidentals" before I even flew in. When i got to the hotel they authorized the 1st room and before the 2nd swipe the staff member stated "it's probably gonna time out". On my end the charge showed pending but she said on her end it didn't go through. The next morning i called my financial institution and they told the staff member either she has to cancel the charge or wait until it is dismissed and reattempt the charge then. For the 1st two days of my 4 day stay i was treated like a tenant who is late with the rent money. This fiasco went on for 6 days. I was back home, monitoring my account, and keeping Best Western informed and their response was "ok we don't want to get the authorities involed" as if I was working a scheme. Fyi no one reserves 2 rooms months in advance, calls ahead to inform you of the 2 reservations being paid under 1 card by 1 person, just to show up and try to get over on you. The towel that i used was tattered and made my face and back break out in hives. Saving grace was i had a good time with my family at the events we attended. 2 things i learned.1 if you make a reservation through hotels.com go ahead and pay through them too. 2 j will not be staying at this Best Western ever again
Stayed 4 nights in May 2025

10/10 Excellent

Belkis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
This was a great property. Very clean and well maintained. Bed was super comfortable and the room cooled quickly. I was traveling alone and felt completely safe at all times.
Stayed 3 nights in Jun 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good breakfast. Safe parking.
Stayed 3 nights in May 2025