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Aloft Houston Downtown

3.0 star property

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Photo gallery for Aloft Houston Downtown

View from property
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
View from property
View from property
aloft, Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
$150
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
820 Fannin Street, Houston, TX, 77002
  • Place, Daikin Park
    ‪8 min walk‬
  • Place, Toyota Center
    ‪10 min walk‬
  • Place, George R. Brown Convention Center
    ‪13 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪15 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(32 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Houston Downtown

3-star hotel in Downtown Houston
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft Houston Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. This business-friendly hotel also offers a rooftop terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Aloft Houston Downtown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.
W XYZ bar - This bar serves dinner and light fare.
Rooftop Bar - This rooftop bar is located by the pool. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available for a fee: USD 10 for adults and USD 10 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rooftop Bar
  • W XYZ bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Low-height counter and sink (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 127 out of 1005 reviews
Rating 4 - Poor. 97 out of 1005 reviews
Rating 2 - Terrible. 106 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
THe vallet girl sarah was so helpful and sweet but the front desk was less desireable
Stayed 1 night in Jul 2025

4/10 Poor

Mykayla

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Carolina

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

6/10 Okay

Chris

Stayed 1 night in Jul 2025

2/10 Terrible

Henry

Air went out didn’t even stay here
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good downtown location and very friendly staff. Comfortable room. Great water pressure in shower.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super nice and fresh
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan, Chattanooga

Liked: Cleanliness, amenities, property conditions & facilities
U have to pay for breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Antoine

Traveled with group
Lay back
Stayed 4 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

8/10 Good

Iyana

Stayed 3 nights in Jul 2025

8/10 Good

Taj

Liked: Cleanliness, amenities, property conditions & facilities
My stay was comfortable and the staff was amazing i just wish my room had better water pressure.
Stayed 4 nights in Jul 2025

8/10 Good

Cristina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean good service
Stayed 2 nights in Jul 2025

6/10 Okay

Paige

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Jodie

Traveled with family
Liked: Staff & service
It was good overall, but can do with some maintenance and more comfortable bedding. The pillows were pretty uncomfortable, the safe in the room was out of batteries, and the toilet was leaking. On-site dining would be great, too! Besides that, staff was amazing, very responsive, and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

LaChelle

Liked: Amenities
Safe. Clean. Friendly. Helpful. Great customer service. Great staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Joy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our air was broken … I had to chase the manager down all morning … as I checked out the front desk said I would probably receive a credit … he still don’t call me back… after I placed a call to the corporate office then I received a call from the mgr./. With info for my refund-
Stayed 1 night in Jun 2025

4/10 Poor

Tyler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jimmie l

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful stay it was my anniversary weekend only one issue just one elevator working at the hotel but other than that it was wonderful will stay again
Stayed 2 nights in Jun 2025

8/10 Good

Victoria

Stayed 2 nights in Jun 2025

6/10 Okay

Charlotte

Business traveler
Liked: Cleanliness
The hotel was just ok. The elevator was not working which was a problem for me especially because I had Ubers waiting for me. They need to get the elevator fixed and there was no attempt made to do so.
Stayed 4 nights in Jun 2025

8/10 Good

Melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The elevator was under construction so the wait for one was so long. There were no baggage carts available that didn’t help with there only being one elevator. My room has a continuous noise that sounded just like a mouse. The staff was great super friendly, polite and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Erica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As always, our experience at Aloft Houston Downtown was pleasant overall, and we appreciate the warm hospitality your team consistently provides. However, I did want to mention that during this particular stay, we encountered an issue with excessive noise outside our room, which unfortunately made it difficult for us to rest. Despite our efforts to relax, the noise repeatedly woke us up throughout the night. We understand that some situations may be beyond your control, but I wanted to share this feedback so it can be taken into consideration. We truly value the service and atmosphere at your hotel, and we look forward to staying with you again in the future. Warm regards, ERICA CASTILLO
Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Liked: Property conditions & facilities
Disliked: Amenities
Overall it was a good stay. I booked it for the pool and bar but the pool was to small.
Stayed 1 night in Jun 2025