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Breakfast , extremely average . Messaged hotel twice before the trip and got no reply Some Staff quite miserable but not all. Rooms are very quite and feel comfortable

Great location

This apartment had everything a family with young kids can ask for. We booked the 2 bedroom apartment (with an additional sofa bed in the living room), traveling with an infant and a toddler. The living room was extremely spacious and well designed. Kitchen and bathrooms were fully stocked, extra towels and endless pillows available in closet. The daily cleaning offered by Hyatt was a godsend. The bedrooms were very sound proof and luxurious with lots of amenities. The only thing I didn't love was that the 2nd bedroom had a single bed, which was not ideal for co sleeping with toddler. The location is in a nice neighborhood but it's a 15 min transit to the central tourist areas/sites to see, and a several minutes walk to local restaurants. So if you're traveling with young kids, be prepared with a stroller and carrying kids for several minutes as you navigate transit. We did find the transit stations such as the metro and the bus to be quite accessible for the stroller. It helps to have the tap to pay with credit card option. Kids under 4 ride free (as of writing of this review).

Too many mosquitoes in the room. We got many bites

Amazing for our Honeymoon. Staff is very helpful. Lydia helped us most often by chance and she was very sweet. Beautiful rooms and decor all through hotel. Very well located to walking all around gran via and to nearby train stations. Bus stop right in front of hotel. Awesome!