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The most amazing staff experience I have ever had. Food amazing Staff helpful, respectful and helpful

Great view from the room. Staff are helpful.

very clean, staff are excellent, they will help you for anything, very friendly. not sure about shuttle bus as we drove to it. big sign when you get closer to the hotel. onsen is the best! my skin felt so soft after!

Facility is old but very well maintained by excellent staff of the Japanese traditional culture of courtesy n service

There are many hotels to choose from in the Kirishima area, but I selected Pulse Kirishima because it's only about a 5-minute drive from Kirishima Jingu, making it a great base for sightseeing. I highly recommend booking a room in the Renovated Wing. We stayed in a Superior Room, and it was well worth it. The renovated wing is much closer to the lobby, restaurant, pool, and onsen, making it very convenient. The view from our room was stunning. However, if you're visiting during the summer, keep in mind that you'll likely hear noise from the pool until around 6:00 PM. This hotel is especially popular with families, including grandparents traveling with young children. The atmosphere is lively and family-friendly, but if you're looking for a quiet, peaceful retreat, you may want to consider another property. At check-in, guests can reserve private karaoke rooms and a private onsen for an additional fee, which is a nice option for families or couples. The parking lot fills up quickly, so I recommend arriving early. The check-in process began around 2:30 PM, with room keys distributed at 3:00 PM. While the process was organized, I think a welcome drink service during the wait would have made the arrival experience even better. There aren't many restaurants in the surrounding area, so I highly recommend booking the half-board plan, which includes both the dinner and breakfast buffets. It was the most convenient option and made our stay much more enjoyable.

Breakfast was fresh with great choices. Super helpful staff, very accommodating large japanese room (mine with western bed) very clean but a bit tired.