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SCP Hilo Hotel

3.5 star property

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Photo gallery for SCP Hilo Hotel

Kayaking
Exterior
Lobby sitting area
Garden
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
$220
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
126 Banyan Way, Hilo, HI, 96720
  • Port of Hilo
    ‪15 min walk‬
  • Coconut Island Park
    ‪17 min walk‬
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

8.4 out of 10
Very good
(75 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Poolside

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Poolside

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Bay View

Room, 2 Double Beds, Balcony, Bay View | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Balcony, Bay View

8.4 out of 10
Very good
(18 reviews)
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Balcony, Bay View

9.0 out of 10
Wonderful
(15 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

Room, 1 King Bed, Poolside | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Peaceful 2 Double Beds Room

1 bedroom, desk, laptop workspace, blackout drapes

Peaceful 2 Double Beds Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Peaceful King Room

Peaceful King Room | 1 bedroom, desk, laptop workspace, blackout drapes

Peaceful King Room

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Poolside

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Poolside

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SCP Hilo Hotel

3.5-star hotel in Keaukaha
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
SCP Hilo Hotel offers 135 accommodations with designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, SCP Hilo Hotel provides a fitness center and complimentary bicycles. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a meeting room and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 400 square feet (37 square meters) include conference space. This beach hotel also offers a library, a garden, and a picnic area. A total renovation of this property was completed in April 2021.

SCP Hilo Hotel is a smoke-free property.

Coconut Grill - This restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coconut Grill

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Renovated entire property - April 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-134-175-3344-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Seaside Hotel Hilo
SCP Hilo Hotel Hilo
SCP Hilo Hotel Hotel
SCP Hilo Hotel Hotel Hilo

SCP Hilo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Timur

Traveled with family and small children
Liked: Property conditions & facilities
Receptionist lady has no business being in reception. First, she overcharged us for early check-in and changing room from second floor to first floor. We have a newborn and second floor was inconvenient. Second, she issued magnetic keycard and sent another guest to our room (room 101, May 29th 2025).
Stayed 1 night in May 2025

10/10 Excellent

Jennifer L.

Liked: Cleanliness, amenities, property conditions & facilities
Anyways amazing! Get a massage too. I get massages weekly and he is hands down the best!!!
Stayed 2 nights in May 2025

8/10 Good

Andre

Stayed 1 night in May 2025

8/10 Good

Brian

Stayed 7 nights in May 2025

10/10 Excellent

Nafis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot behind hotel, nice pool. Good hotel
Stayed 1 night in May 2025

8/10 Good

Scott, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decent and location is good.
Stayed 1 night in May 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Beach and walking Gardens
Stayed 4 nights in May 2025

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel enjoys a privileged location, and the exceptional kindness and meticulous attention to detail shown by Chris and Philip greatly enhance the overall experience
Stayed 3 nights in May 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Le

Stayed 3 nights in May 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, easy parking
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Dipti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rude staff, dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort

Try somewhere else

The 70's called and they want their hotel back. The facility was well out of date with an A/C unit incapable of doing the job. Shower head was at about chest level and there were stains and poor repairs done to ceiling and walls.
Stayed 1 night in May 2025

6/10 Okay

Margaret

Liked: Cleanliness, amenities
Disliked: Staff & service
I was impressed by the remodeling done to the property from being owned by a different establishment in the past that wasnt known to be that great either. But SCP is definitely more than a step up from what it was in the past before being remodeled & rebranded. Lobby and front area looked clean, inviting, not too touristy but modern and down to earth at the same time. The room was right kn front of the koi pond and was very clean,quiet and relaxing. A good place to book if your looking for something laid back but not lacking professional hospitality uou look for in any hotel. M y only complaint is the staff. I didnt run jnto trouble with any of the staff untkl going back into my room after i had dinner out with a friend at about midnight and after 10pm the back and side entry ways are locked so the only way in is through the front lobby which is very open and lit. As I was entering with my guest,a woman behind the check in counter was someone i recognized as being an aquaintance of an old ex (yes Hilo is a small enougb town lol) but i had no odea she was employed at SCP. I wasnt worried, afraid or upset about who it was but as I walked in she glared at me and right there as she was on yhe clock, fully on a shift at the front desk at SCP, she makes a threat and calls me a degrading name while encouraging me to fight back. Althougn i somply ignored the public hostility and continued walking to my room, I was still shocked,disappointed and EMBARRASSED & that scared my frie
Stayed 1 night in Apr 2025

4/10 Poor

Michael, Schindellegi

Disliked: Cleanliness, staff & service, property conditions & facilities
The quality of a 60 year old motel, which has not seen any reservation and even kept the original bedding….☹️
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Stayed 2 nights in Apr 2025

8/10 Good

Aliikaika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated and rebranded. Would like to see further renovation to help minimize the surrounding noise. Staff is great and also quickly responded after calling in a noise complaint for a another guest near by arguing.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Aloha Spirit…

Centrally located across of Hilo Bay and less than 10 minutes from the airport so that was convenient. The property is older yet you can see the many upgrades and updates they have done however, there are a lot of stairs to climb with no elevator options. Hallways are also narrow and you can feel the floors are not leveled evenly. Overall the customer service was beyond excellent and you can feel the Aloha spirit of the staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. Very helpful with questions and information.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best property ive been to in a long time. Staff was excellent. Property clean and minimal. Priced fairly. Close to all the restaurants. Get bay veiw.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025