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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
View from room
Breakfast, lunch and dinner served
Exterior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service

Explore the area

Map
93 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪9 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

  • Bay view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area | 48-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

  • Ocean view
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (KAMEHAMEHA)

In-room safe, desk, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms (KAMEHAMEHA)

  • Ocean view
  • 1142 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Corner)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Corner)

  • Ocean view
  • 341 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

  • Ocean view
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

  • Ocean view
  • 742 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

  • Ocean view
  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

  • Ocean view
  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • Mountain view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • Mountain view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • Ocean view
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1269)
$197 nightly
The price was $253
The price is $197 total
includes taxes & fees
Hilo Hawaiian Hotel, Trademark Collection by Wyndham

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel in Keaukaha
Catch some rays at the beach, practice your swing at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite golf course, or enjoy snorkeling. Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Grand Naniloa Hotel Hilo - a Doubletree by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This beach hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ka Lihikai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 594 out of 1214 reviews
Rating 8 - Good. 308 out of 1214 reviews
Rating 6 - Okay. 166 out of 1214 reviews
Rating 4 - Poor. 77 out of 1214 reviews
Rating 2 - Terrible. 69 out of 1214 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

LEIVALLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was awesome. Sweet. Kind. And generous. Can’t remember his name though
Stayed 1 night in Feb 2025

2/10 Terrible

Hona

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good experience. Wasn't able to check in until 5 hours after check in time. Was told the night would be free of charge, but was I still charged. And after trying to chase this issue up,I've had no follow up from the hotel for since January. Staff at the bar were lovely.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Noelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and scenery!
Stayed 5 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Room was not ready till 5pm. We waited in the lobby. Then we were sent to the wrong tower. Finally in our room 1hr 15mins after arriving. The room views were amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front property with beautiful ocean views. The grounds were impeccable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricky Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great corner room with an excellent. The restaurant on property excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

ERNESTO J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the service, food, and facilities (pool, gym, and weekend intertainment). Did not like sink outside bathroom shower and toilet. It was separated by sliding door.
Stayed 5 nights in Feb 2025

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the shortage of parking and having to pay for my two vehicles each day.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dustin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Great place to stay! Amazing food!
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucas

Stayed 1 night in Feb 2025

2/10 Terrible

Catherine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Annette

Traveled with partner
Liked: Staff & service
Ok place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, no hot tub, only valet parking, restaurant breakfast excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

LISA LINDA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

anjali

Liked: Cleanliness, staff & service

Lovely staff!

Loved the front desk and detailed mail they had sent in advance for smooth checkin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Vincenzo

Disliked: Cleanliness
Run down, poor services. Need 100 million to get this property up to standards.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch! Front Desk Aysha and Nigel were amazing! They really cared about our satisfaction!
Stayed 1 night in Feb 2025

2/10 Terrible

Bianca

Disliked: Cleanliness, property conditions & facilities
this hotel is quite rundown and in need of a serious renovation. the photos on expedia are misleading.
Stayed 3 nights in Feb 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great laid back property on the water. Centrally located and great restaurant and bars.
Stayed 1 night in Feb 2025

10/10 Excellent

Dr. Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a beautiful oceanfront property. The staff is helpful and friendly. We will certainly stay here again.
Stayed 6 nights in Feb 2025