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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Exterior
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV
Breakfast, lunch and dinner served
View from room
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
$264
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
93 Banyan Dr, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪9 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪9 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Two Queen Room with Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Two Queen Room with Ocean View

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 298 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(9 reviews)
  • 742 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area | 48-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 298 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

7.8 out of 10
Good
(38 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(56 reviews)
  • 298 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.6 out of 10
Excellent
(42 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(42 reviews)
  • 298 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • 330 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) | In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)
  • 369 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 369 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Accessible Queen Room with Tub Ocean Front

  • Sleeps 2

View all photos for Accessible King Room with Tub Ocean Front

In-room safe, desk, free cribs/infant beds, free WiFi

Accessible King Room with Tub Ocean Front

  • Sleeps 2

Accessible King Room with Shower

  • Sleeps 2

View all photos for King Room with Lanai and Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

King Room with Lanai and Oceanfront

  • Sleeps 3

View all photos for King Room with Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

King Room with Ocean View

  • Sleeps 3

View all photos for King Room

In-room safe, desk, free cribs/infant beds, free WiFi

King Room

  • Sleeps 2

View all photos for Two Queen Room

In-room safe, desk, free cribs/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

King Room with Bay View

  • Sleeps 2

View all photos for Corner Ocean Front King Room(Balcony)

In-room safe, desk, free cribs/infant beds, free WiFi

Corner Ocean Front King Room(Balcony)

  • Sleeps 3

View all photos for One Bedroom King Suite With Soaker Tub

In-room safe, desk, free cribs/infant beds, free WiFi

One Bedroom King Suite With Soaker Tub

  • Sleeps 2

View all photos for Junior Ocean Front King Suite

In-room safe, desk, free cribs/infant beds, free WiFi

Junior Ocean Front King Suite

  • Sleeps 3

View all photos for 2 QUEEN BEDS OCEANFRONT WITH LANAI

In-room safe, desk, free cribs/infant beds, free WiFi

2 QUEEN BEDS OCEANFRONT WITH LANAI

  • Sleeps 4

2 Queen Beds Oceanfront End Unit With Lanai

  • Sleeps 4

Oversized Two King Kamehameha Two Bedroom Suite

  • Sleeps 4

View all photos for Accessible Queen Room with Roll In Shower Ocean Front

In-room safe, desk, free cribs/infant beds, free WiFi

Accessible Queen Room with Roll In Shower Ocean Front

  • Sleeps 1

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About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Resort in Keaukaha
Catch some rays at the beach, practice your swing at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite golf course, or enjoy snorkeling. Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Grand Naniloa Hotel Hilo - a Doubletree by Hilton features an outdoor pool and a 24-hour fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 11001 square feet (1022 square meters) include conference space. This beach resort also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ka Lihikai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 613 out of 1248 reviews
Rating 8 - Good. 310 out of 1248 reviews
Rating 6 - Okay. 173 out of 1248 reviews
Rating 4 - Poor. 79 out of 1248 reviews
Rating 2 - Terrible. 73 out of 1248 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at your property in Hilo. It was clean and relaxing. The staff was very helpful and friendly. Thank you!
Stayed 4 nights in Sep 2025

6/10 Okay

Trudy

Traveled with partner
Liked: Cleanliness, staff & service
We loved the corner room for the views and for cross breezes.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the cookie and valet service. Didn't like crowd in gront lobby atea w/bar.
Stayed 4 nights in Sep 2025

8/10 Good

Nicholas Jaughn

Liked: Staff & service, property conditions & facilities
Staff are very accomodating. Cleanliness I’m not very satisfied specially in the bathroom.
Stayed 3 nights in Sep 2025

2/10 Terrible

Selena

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice view behind hotel. Rooms outdated. Waited an hour for a room that ended up not being what I booked. I booked a king bed, ocean view with lanai. I got a room with 2 queen beds and a view of the roof and solar panels. They did give me a room with a better view but I paid for a king room and got a double queen room, so I still didn’t get what paid for.
Stayed 1 night in Sep 2025

8/10 Good

J Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Stacey Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty area.
Stayed 6 nights in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that many choices in Hilo, nice location right on the ocean.
Stayed 2 nights in Sep 2025

6/10 Okay

Kristofer

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was ok.
Stayed 5 nights in Sep 2025

6/10 Okay

yanping

Traveled with family
Liked: Amenities
There was a disgusting bug in the toilet when I checked into the hotel
Stayed 2 nights in Sep 2025

8/10 Good

Xuan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel public area is actually fancy and staff also very friendly. Parking is valet. But that’s just it. The room is old and not well maintained. We did not get any house keeping during our stay. Overall ok experience for a short stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Over 6 roaches were killed in our room. Our room was crawling with bugs.
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley, Manhattan Beach

Stayed 1 night in Sep 2025

8/10 Good

Robert, Fallbrook

Stayed 2 nights in Aug 2025

8/10 Good

Robert, Fallbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Staff were attentive. Good restaurant. Limited Self Parking options. Convenient to attractions.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naniloa is always our go to when visiting for drag racing events. We live in Kona and often travel to Hilo as my daughter is a drag racer! Super friendly staff and always a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Zeni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the view from the property is right on the bay, we enjoyed our stay and the night live musicians, staff was friendly and welcoming the room was very nice and renovated
Stayed 2 nights in Aug 2025

6/10 Okay

mark

Traveled with family and small children
Liked: Staff & service, amenities
The property was a little out dated and no available parking within the property
Stayed 2 nights in Aug 2025

10/10 Excellent

Meadow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Not many amenities and the pool is lacking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roxanne

Liked: Amenities
Everything, I love the big island
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaiah

Stayed 2 nights in Aug 2025

2/10 Terrible

yunjee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel at 3:30pm to check in and the room was not ready. Front desk staff said they will text me when the room is ready. I waited until 4:10.( check in time is 4:00pm). No one texted to tell me the room is ready. I went back to the front desk and found out that they had available rooms. The front desk staff was rude especially with his tone of voice. Makes me feel not respected. The facility was so old and not updated. Cleaning carts are transported in a guest elevator which was very uncomfortable. I feel like this is inn/motel level not the Hilton Hotel with over $300 per night. I was very disappointed. I don’t think I will recommend this hotel to anyone visiting in Hilo. I would rather pay less and stay at the inn/motel.
Stayed 1 night in Aug 2025